Jump to content

Viswanath VB

Members
 View Profile  See their activity

  • Posts

    408

  • Joined

  • Last visited

 Content Type 

Posts posted by Viswanath VB

    New Domain Provider Priorities

    in Domain Providers

    Posted · Edited by Viswanath VB

    31 minutes ago, Luis said:

    Do you have an example of this whois info of one of your domains registered in that registrar you mentioned?

    I checked mine and yes, it says Registrar: Namesilo LLC. But I believe every domain reseller would have this issue, unles we're the ICANN registrar ourselves.

    @Luis Example - Connect Reseller is a fully white labeled domain Reseller means customer not able to find domain are brought from connect reseller from whois information. When domain brought from connect reseller in Whois information it's show's Registrar: OwnRegistrar, Inc. instead of connect reseller. 

    Screenshot_20230310_010136_Chrome.jpg

    New Domain Provider Priorities

    in Domain Providers

    Posted · Edited by Viswanath VB

    18 hours ago, Adrien said:

    VBThanks for your advice. I was wondering how important Domain Registration sales are for your overall business. As a small company still in beta, I am unsure if the efforts to add this to my business are worth it. Are people still buying domains from small companies in 2023? Also, could you provide some guidance on the percentage of domain registrations in your overall sales? Thanks again.

    @Adrien There are several reasons why customers may choose to go with a small domain registrar company instead of larger ones like GoDaddy, Namecheap, or other big players in the market. Here are a few possible reasons:

    Personalized Service: Small domain registrar companies typically have fewer customers, which allows them to offer a more personalized experience. Customers can often receive one-on-one attention and support from a small registrar, which can be appealing to those who value personalized service.

    Lower Prices: Small registrars may offer lower prices than their larger counterparts. This can be especially true for customers who need to register multiple domain names, as small registrars may offer volume discounts that are not available at larger companies.

    Flexibility: Small registrars may be more flexible in terms of their policies and procedures. For example, they may be more willing to work with customers to resolve issues or to accommodate specific needs.

    Reputation: Some customers may prefer to support small businesses and may be more likely to trust a small registrar with a good reputation, especially if they have received positive feedback from others in their industry or community.

    Specialization: Small domain registrars may specialize in specific types of domains or niche markets. For example, they may focus on providing domains for a specific industry or geographic region. This specialization can be appealing to customers who are looking for a more targeted service.

    Single Place: Some customers likes to keep there domains and hosting in a single place.

    And there are many more reasons to customer to chose small domain registrar.

    • Like 1
    • Thanks 1

    ChatGPT

    in Service Desk Feature Requests

    Posted

    ChatGPT integration in upmind support ticket for sending support ticket replies. I think it's will speed up support ticket replaying process. Instead of writing big paragraph we have to just write main points rest will automatically complete by ChatGPT.

    images.jpeg

    email-template-with-chatgpt.jpg

    • Like 2

    Floating Status Widget

    in Embeddable widgets

    Posted

    It's will be great if upmind have floating status Widget. If there any ongoing server maintenance or outages and there website down due to this. They will open support ticket. Because most of customer do not check status page instead of that they will directly open support ticket and support tickets will get overload and have to waste lot of time by replying to support ticket about any ongoing server maintenance or outages. So if there is any ongoing server maintenance or outages. then the widget will popup on the website and Client will understand about so support ticket will not get overloaded.

    Admin - admin can easily add any ongoing server maintenance or outages in the widget from the admin dashboard. And embedded the code on front end website.

    Clint - Clients will see the notice in the website and the notice only show only if any ongoing server maintenance or outages.

    @SebI think it's must wanted widget In upmind widget ecosystem.

     

    widget-floating-1.png

    • Like 3
×
×
  • Create New...