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Hi, I wish to use GrooveHQ for support. Is it possible to remove the support features and/or create a link to my GrooveHQ site? Thanks Alex

Done

Hi Alex, The hosting will be suspended in Enhance once the CP status changes to "Cancelled." After a certain period, the CP status will then transition to "Closed," and the hosting will be permanently deleted from Enhance. Thanks, Isma

Hi Douglas, Thank you! Feel free to add any feature requests to our feature tracker at https://features.upmind.com/ which you can also track the progress there. Just a quick update: We’re currently working on Upmind Provisioning v2. It will allow you to create fully custom provisioning integrations, so you won’t be limited by Upmind’s first-party provision integrations. Thanks, Vira

Hi there, Thank you! It's been listed to our feature tracker which you can track the progress here. Just a quick update: We’re currently working on Upmind Provisioning v2. It will allow you to create fully custom provisioning integrations, so you won’t be limited by Upmind’s first-party provision integrations. Thanks, Vira

Hello Upmind Team, I’d like to suggest a feature that could be a great addition to your platform—integrating Upmind with CyberPanel. As an open-source, community-driven web hosting control panel, CyberPanel stands out by being the first to support both OpenLiteSpeed and LiteSpeed Enterprise. This makes it an excellent choice for users looking for speed and performance at a lower cost. I believe this integration would be a valuable addition to your platform and benefit a lot of users, myself included. Thank you for considering this request! Looking forward to your response. Best regards, Douglas

Hi @MedPlex, Could you please PM me to share your email? I'll invite you to our Localazy

Hi, When a customer requests cancelation for their service and it's approved by staff, the provisioning data on Enhance remain on server. Is this by design? Thanks Alex

Understood even we dont sell hosting and are just resellers and use platforms like whmcs or upmind still to setup the site razorpay asks for pci soc certificate so it ll be great if you guys can kindly share the same. so all users from India can easily setup their webhost site via upmind

Hey, I also use the German language exclusively at my company and the translation is sometimes really bad. So I would like to help with the translation.

That would be realy create!

Hi there, Proxmox is definitely on our radar. The provisioning team's short-term priority is to release Provisioning v2, which will allow Upmind customers to run their own provisioning systems. This will give you full control over changes to the provider code and enable the development of proprietary integrations. You can check our progress through the featurebase link here

is this happening?

Hi there, Upmind doesn't currently support cloud-init with Proxmox. However, we're excited to announce that in a few months, we'll be launching Upmind Provisioning v2. This new version will allow you to build fully custom provisioning integrations, so you won’t be limited by our current first-party integrations. Stay tuned for more updates on this soon! In the meantime, if you check the 'Updates' tab at the top of the Upmind app, you can search our roadmap and also add new requests. I encourage you to add your request there so our team can review it as well.

Hi, Does UpMind support cloudinit, used by Proxmox? https://pve.proxmox.com/wiki/Cloud-Init_Support Thanks Alex

Hi Uriel, We’re currently working on Upmind Provisioning v2, which will let you create custom provisioning integrations. This means you'll be able to set up support for .co.za domains or any other specific needs beyond our existing options. You’re also welcome to add any feature requests to our feature tracker at https://features.upmind.com Thanks, Vira

Hi! Are there any plans to make a .co.za domain provider for South African Domains available? Or is there one already?

Hi Alex, That would be a great feature to see in the future! Currently, Enhance integration in Upmind automatically assigns a server based on your configuration and doesn’t support selecting a specific server for customers. However, we do support website locations, which you can see more detail in our guide, here. You’re welcome to add this as a feature request on our feature tracker https://features.upmind.com Thanks, Vira

Hello, Is it possible to select a server in the Enhance integration? Specifically, I have 2 servers. One of them runs OpenLiteSpeed and the other runs NGNIX. I would like to give customer's the option to select web servers (meaning, UpMind has to select server) Thanks Alex

Hi there, I just started testing UpMind for using it with Enhance control panel. I made a test order. However, the email that I used was already on Enhance, so UpMind could not proceed with provision. The problem now is that I cannot delete the client and it's associated product. How do I delete them to start over? Thanks Alex

Hi @benc It sounds like your IP address may be restricted. Please email us at [email protected] with the email address associated with your brand, and we’ll investigate the issue further for you. Thanks, Isma

Recently configured a custom domain name and pointed DNS records as per documentation now getting "IP not allowed" when attempting to login to my /admin panel. I've checked documentation and it says only way to get help is within the panel itself which I can't get into. Looking forward to any solutions on this, thanks!

Yes, I understand what you’re looking to do. I know product options can be tricky because a one-time main product doesn’t work well with recurring options. The best way to achieve this would be through a product bundle, which we’re currently working on. You can check our progress in the feature base here: https://features.upmind.com/p/product-bundling-with-provisioning. Once it’s ready, we’ll announce it through our newsletter. Thanks for your understanding and patience

Hello again, I am selling Web desing services. For example, I have a package Basic Web Design, which is one time fee product. I want this product to have one or two options for web support which is a recurring option / product per month, or web hosting which again is a recurring option / product per month or year. I hope that helps to understand better.

Hi Theo, Could you please specify what product you’re selling? This will help our team better understand and configure your logic for recurring products and one-time product options.