Isma

Hi there, Thanks for the suggestion. We're aware of that, and you can actually achieve that by doing a manual process, which we understand can be time-consuming and tedious. We're looking into integrating it into Upmind. Appreciate you bringing this up : )

Thanks for sharing your thoughts! We totally understand the frustration. Rest assured, we're already on it! We've added this to our feature request list and roadmap 🙂

Hi guys, it's possible to delete a product, but there are a few steps you need to take first. You'll need to cancel and close the product, as well as any associated invoices. Once the product is in a closed status, you'll be able to delete it from your admin catalog. Additionally, if you want to keep the product in your catalog for reference but hide it from clients, you can do that too. Just disable the ability for anyone to order it. If you encounter any issues or have further questions about this process, please don't hesitate to raise a ticket. Hope that helps!

Hi Luis, thanks for letting us know about this! I've passed it on to the team. We've got a few big things to tackle right now, but we'll definitely get to this and keep you updated once it's sorted!

Hey siggles, Currently, you can't tweak the widget style from the Upmind control panel. But hey, why not give playing with the code a shot? If anyone's tried it out, feel free to share your experience here! Cheers

Hi Waqar Ahmad, We understand your concerns and frustrations regarding the recent policy changes regarding hosting services. However, it's important to clarify that Verpex and Upmind are separate entities, and Upmind has no involvement in it. We empathize with any disruptions you may be experiencing and encourage you to reach out directly to the Verpex support team by submitting a ticket. They will be best equipped to address your specific concerns and provide assistance in resolving any issues you are facing. Thank you for your understanding Regards, Upmind Support Team

Hi Jonas, Thanks for the suggestion to add NameSRS as a domain provider. 😊 It's already on our radar and listed in our GitHub (https://github.com/upmind-automation/provision-provider-domain-names/issues/2). We're excited about the idea! Right now, we're brainstorming the best way to implement it. I'll be sure to keep you posted on the progress right here in the forum. Stay tuned!

Hi Jason, Hmm at the moment, we don't have the option to customize that field. However, I appreciate your suggestion, and I'll raise this with our development team. Thank you for the idea, Jason.

Hi Angel, First of all, thank you for your kind words and for expressing interest in a self-hosted version of Upmind. At the moment, we don't support a self-hosted version, but I appreciate you bringing this suggestion to our attention. I'll make sure to escalate your feedback to our development team for their consideration as we continue to enhance Upmind's features and capabilities. Thank you, Isma

Hi Ryan, To include the nameservers from Enhance in your welcome emails, you'll need to create a custom email template. The current integration does not automatically populate the nameserver section in the emails. Thanks, Isma

Hi Ryan, Regarding your first question, there are two options: Create a promotion code specifically for the free hosting offer. You can find more details in this guide: https://docs.upmind.com/docs/how-to-create-a-basic-promotion-code Utilize free trials (check out the documentation here: https://docs.upmind.com/docs/free-trials). Within the free trial setup, you can choose between three options, but you can only configure either "continue" OR "migrate". You cannot configure both options simultaneously. Regarding API inquiries, our API functions effectively, although we're still refining our documentation. Rest assured, once updates are available, we'll notify you through our forum community. Hope this helps clarify things for you! If you have any further questions, feel free to ask. Thanks, Isma

Hi Athaulla, In your specific case, where a customer has an unpaid renewal invoice for Product X and then purchases a new product, merging both invoices into one is not supported immediately. However, if you have configured the consolidation settings, future invoices for products can be merged into a single invoice. Thanks, Isma

Hi there, Thank you for your suggestion. At Upmind, we prioritize maintaining accurate accounting records and ledgers, which is why we don't currently offer a delete option for invoices. When an invoice is created, it impacts various aspects such as accounts receivable and deferred revenue. While we understand the need for flexibility, implementing a delete option could potentially alter historic accounting information. However, we'll certainly consider your feedback as we continue to improve our platform. Thanks, Isma

Hi Zoe, For Payfast we already have it in our payment provider. (screenshot attached) We currently working on open-sourcing of payment gateways which allow anyone to build any payment gateway, once it's released we will update it in the forum community Hope it helps! Thanks, Isma

HI Machiel, Can you please raise a ticket for this? So our team can look further details about it Thanks, Isma