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vira

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  1. Thank you for the details. It's been sorted. Could you please try again and let us know if it still doesn't work as expected?
  2. Hi there, Could you please let us know which section or page you were on when the error occurred? If possible, please also share any details or steps that led to it.
  3. Hi there, Thank you for sharing the details. It looks like the issue is caused by uploading the clients.csv file in the wrong field. Based on your screenshot, it seems you’ve selected the field meant for importing product files, which is why you’re seeing errors about missing fields. Could you please ensure that you upload the clients.csv file in the correct field for importing clients? That should resolve the issue. https://docs.upmind.com/docs/how-the-import-system-works Thanks, Vira
  4. Hi there, Thanks for sharing this information. Upmind does support both PDF and e-invoice formats. Could you clarify if there are specific data points or formats required for compliance with the new e-invoicing regulations in Germany that you’d like to see included? This will help us better understand your needs and ensure everything aligns with the requirements. Thanks, Vira
  5. Hi, just a quick update — Hungarian is now available on Localazy. If you’d like to volunteer, drop me a DM with your email, and I’ll send you an invite. Please note that it's still being worked on with the translation, so it’s not currently available on Upmind platform.
  6. Hi, Feel free to add it to our feature tracker at https://features.upmind.com. Also, Provisioning V2 is coming soon, which will allow you to build custom provisioning as needed.
  7. Hi there, I'm afraid we don’t currently support direct file downloads. However, you can use our product notification feature to automatically send an email with a link to the files once the customer completes their payment.
  8. Hi there, We don't currently support Hungarian language, but yes I'll forward your request to our team. Thank you
  9. Hi Martin, We’ve already replied to your ticket and saw your response. Could you please check it again?
  10. Hi Martin, Could you please ensure that the integration with domain registrar is correctly configured, including the API Key and API Secret? You may refer to our guide for further steps on how to link GoDaddy with Upmind, here. If the issue persists, would you mind raising a ticket so we can further check your account? https://docs.upmind.com/docs/getting-help-from-upmind
  11. Hi there, Could you please raise a ticket so we can check further into your account? https://docs.upmind.com/docs/getting-help-from-upmind If you manually provision the domain, it will not appear in the DAC widget, as the widget is only for automatically provisioned domains.
  12. Hi Mamun, Thank you for your suggestion! I see that you’ve also added it to our feature tracker.
  13. Hi William, Currently Upmind doesn’t have direct integrations for travel agency bookings. However, you can still use Upmind for client and payment management. Bookings would need to be handled manually, as we don’t currently support automated travel-specific booking integrations. For further steps, you might want to refer to our guide here
  14. Hi there, You can customize the footer by going to Settings -> Client Area Templates, guides here. Our template engine supports plain text, HTML, and basic Twig syntax for added flexibility. For custom pages, we recently released an early alpha version of this feature. Although it’s still in development, you’ll soon be able to create pages with custom paths like /~/{custom-page-slug}, and optionally add them to the menu. Each custom page will have its own template slot for adding markdown, HTML, or an iframe. Stay tuned for more updates in Upmind monthly newsletter!
  15. Hi Haris, Yes, this is planned and already on our roadmap. You can vote for it and track its progress on our feature tracker here: https://features.upmind.com/en/p/template-layouts
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