elvira

Hi, At the moment, we don't have a specific date for when Mollie will be available. However, we are continuously adding more payment providers. Recently, we've integrated Pesapal and Coingate as new gateways with Upmind. Additionally, in a few months, we'll be launching Upmind Provisioning v2, which will enable you to build completely custom provisioning integrations as needed. With this, you won't be limited by Upmind's first-party provision integrations, offering more flexibility and expanding your options beyond Upmind's initial provisions.

Hi, We are continuously adding more first-party provisioning providers. However, I can't specify the exact availability of Proxmox at the moment. Nevertheless, in a few months, we'll be launching Upmind Provisioning v2, which will enable you to build completely custom provisioning integrations as needed. This means you won't be limited by Upmind's first-party provision integrations. Stay tuned for more updates.

Hi there, Yes, offering your clients a half-price discount using Upmind's Promotion feature is possible. You can choose between a fixed amount discount or a percentage discount. This discount will apply to all billing terms on your product, including yearly recurring. We'd recommend using the fixed amount discount of £2.5. This way, even if your client selects yearly recurring, they'll still receive the £2.5 discount. You can refer to the Upmind guide for further details: https://docs.upmind.com/docs/how-to-create-a-basic-promotion-code I hope it helps! 🙂

Hi Sebastian, We utilize localazy.com for translating the language, and while we've had volunteers contribute to translations, it seems there may have been some oversights in the German translation. We appreciate your offer to help improve the translation. If you're interested in getting involved, please feel free to PM me your preferred email address, and I'll be happy to send you an invitation to contribute. Thank you 🙂

Hi Ryan, We're looking to see what we can do on the API limits - we'll likely implement a call limit and enable it to the lower plans as well.

Hi Pradeep, Just to update you the Upmind team is currently working on integrating an open-source payment gateway – it's a complex job. This will enable anyone to create different payment gateways and help us add new payment options more quickly. This month, we've added Coingate as a new payment gateway integration. I apologize for not including the payment gateway you requested, but please know that it's still part of our plans for the future. Additionally, for payments in India, we support Razorpay. Rest assured, once we have Instamojo or another open-source payment gateway available, we'll notify you here. Your patience and understanding are greatly appreciated. Best Regards

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🌟 Exciting Announcement! 🌟 Big news! Upmind will be exhibiting at CloudFest 2024 from March 18th to 21st at Europa Park, Germany! Are you ready to be part of something extraordinary? Visit us at booth G18 and say hi. We’re keen to meet face-to-face with our incredible users. You can expect exclusive swag and special offers just for stopping by.

Hi Pixel, Thank you for considering Upmind. Currently, we are in the process of adding support for ccTLDs. I will forward your request to our team and encourage you to submit a request for oxxa.com integration on our GitHub page: https://github.com/upmind-automation/provision-provider-domain-names/issues

Hi Jeff, I apologize for the delay. Your request has been approved. Thank you for your patience. Regards, Elvira

Hi there, We do have plans to add Swedish to Upmind. If you're willing to assist, that would be fantastic. Could you please pm me to send your email? I'll gladly invite you to our Localazy. Thanks, Elvira

I understand your concerns, and I apologize for any inconvenience caused. Rest assured, your request for account cancellation is being processed promptly. Regarding the readiness of our solution, we continuously strive to enhance and refine our product to meet the highest standards of reliability and performance. Your feedback is invaluable to us.

Hi Jeff, To integrate Crisp Chat with Upmind, you can utilize Google Tag Manager. Tag Manager is a way for Google to handle the javascript code displayed to your users and set conditions for when that code is loaded or triggered. https://docs.upmind.com/docs/adding-custom-js-live-chat

Hi Jeff, For the WHMCS import problem you mentioned, I suggest referring to this guide: https://docs.upmind.com/docs/importing-from-whmcs Then, to provide you with the best assistance regarding the import, I recommend raising a ticket so we can discuss your specific needs. https://docs.upmind.com/docs/getting-help-from-upmind

Hi there, We've supported Realtime Register integration. If you'd like to see additional domain registrars like NETIM and gandi.net available on Upmind, you can submit your request on our GitHub here. As for ccTLDs in general, we're currently working to ensure they're properly supported.

Hi Moses, You can refer to our YouTube video on How to Add an Existing Service. Also, I've included a helpful guide for your web hosting account. If you need further assistance, feel free to contact us through ticket or live chat. https://docs.upmind.com/docs/link-whm-account-to-upmind

It seems like you forgot to add your website's domain in Upmind. Are you intending to direct it to cursorwebhost.com? Please add it on /admin/settings/domains. We have assisted you on the ticket, would you mind checking it? Thanks

Hi Jeff, Currently, our import options are limited to WHMCS, SupportPal, and CSV data. We're actively improving these tools to better assist our clients. As for importing domain names, we're able to manually create the TLD. Rest assured, once these enhancements are ready, we'll notify you through this forum.

Alternatively, you can make a product manually and assign it to your client as a workaround until we have this feature to create billable invoices. For sending invoices for things like website updates where you bill by the hour, you can create a product and use minutes instead of hours. For example, if you worked for 1.25 hours, which is 75 minutes, you'd put 75 as the quantity. Then, you can set the price per minute to calculate the total. Make sure to explain this to your clients in the product description to avoid any confusion. If you need to add additional information on the invoice you can do this by managing metadata. https://docs.upmind.com/docs/how-to-add-additional-information-to-invoice

Hi there, This is an interesting feature, we will figure it out for the feature request. Furthermore, we will keep you posted in this forum community once we've implemented the billable hours functionality.

Hi there, We don't support automation with Stablepoint. However, we do support integration with some domain registrars through Upmind. If you're interested in managing billing for your Stablepoint domain clients using Upmind, you can do so manually by adding the product and assigning it to your existing clients. Then, Upmind will bill it accordingly. Additionally, if you'd like to renew and sell domains purchased through Stablepoint, you can manually provision your domain name by creating and managing the TLD. Regards, Elvira

Hi Kyle, Kindly raise a ticket and inform us of your domain name. We can help to check your request. https://docs.upmind.com/docs/getting-help-from-upmind

Hi Kyle, Please ensure that both the CNAME and A records have been properly configured with your domain registrar. You can refer to this guide for assistance. Should you encounter any further issues of a similar nature, don't hesitate to raise a ticket. https://docs.upmind.com/docs/how-to-add-a-unique-domain-name Thanks, Elvira

Hi there, It should automatically log users into DirectAdmin instead of redirecting them to the login page.

Yes, we have supported the import from WHMCS