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Yes, we have supported the import from WHMCS

Certainly, we will create the documentation for your perusal. I will notify you once it's completed

Hi Greg, We do not currently support Hsphere import. However, you can do an import with a CSV file. Please go to Settings > Imports > Upload CSV file > Create New Import If you encounter any issues, don't hesitate to let us know by raising a ticket. https://docs.upmind.com/docs/getting-help-from-upmind Thanks

Hi there, Yes, that's correct. We offer monthly, quarterly, and annual billing terms, customizable; however, we only offer monthly since most subscriptions remain for a full month. You are unable to set the billing term for a single day at this time, but we hope that in the future, this will be an option.

Hi there, I appreciate your thoughtful questions. This is possible with Upmind. For the billing term, you can set $20 yearly. Then in the first year, you can add the setup fee of $30. I'm attaching the guidelines that might be helpful for you. https://docs.upmind.com/docs/how-to-create-a-setup-fee If you're facing an error please get in touch with our live chat or raise a ticket, we will be glad to help you 🙂

Hi there, I appreciate the suggestion and wholeheartedly concur. A feature for custom invoices is crucial, it's still on our roadmap and our team will be working on it shortly. When it's released, we will notify you on the forum community.

Hi there, I apologize for the inconvenience you're experiencing. Please use our live chat feature or raise a ticket to inform us about your setup issue; we will gladly help 🙂

Hi there, Unfortunately, we do not currently have a specific domain provider associated with ISNIC, as you can see in the attached. However, it can still be sold by manual provision but we do not advise it now. Please open a ticket with us if you're having issues with it.

Hi there, You may offer the free trial under each product settings > product billing then scroll down to find Product Trial. I also attached the guideline that might be helpful for you https://docs.upmind.com/docs/free-trials

Hi there, I appreciate your suggestion. The development team has received your feedback and will try to figure it out

Hi there, At the moment the store only displays the product attributes option, whereas neither the image nor the description are visible. I've shared your feedback with the relevant team. Thank you for your feedback 🙂

Thank you for the feedback. I'll forward your suggestions to the development team so they may analyze and consider it

Hi there, I appreciate your feedback and wholeheartedly concur. I will forward your feedback to the development team, who will review and consider it. I hope that the new feature — notifying the client via WhatsApp — will come out in the future.

I appreciate your feedback. We have provided some of the templates that might be useful for you. You actually can create on your own by going to Settings > Email Templates > Create Templates 🙂

Hi there, We've included a few templates that you might find useful, including the contract. Additionally, you can find and create one by going to Settings > Email Templates > Create Templates. I've also included the documents that you might find useful. https://docs.upmind.com/docs/how-to-format-email-templates

Hi there, Once the pricing has been updated, we'll keep you posted on the forum 🙂

Hi there, Thanks for the feedback - Yes, we're still working on open-source payment gateway integration. This will allow anyone to add any payment gateway and it's also helpful for us to quickly add it.

Hi there, We apologize for the inconvenience. We're significantly speeding this up by rewriting the SSL automation. If the issue persists, kindly open a ticket for us. https://docs.upmind.com/docs/getting-help-from-upmind Thanks 🙂

Hi Arcanus, We apologize for the inconvenience. As you have opened a ticket, we will keep you updated. Thanks 🙂

Hello there, Appreciate your thought about Upmind. We continue to develop Upmind to make it better. You may notice that our client has made several inquiries on our GitHub page here. We are continuously developing import tools from other systems and open-sourcing payment gateways to enable anyone to create their own and speed up the process of adding new payment gateways. We also support email providers and SSL certificates. Data exporting to the reporting system follows. You also may consider keeping updated about Upmind as we announce the new feature and update it in our community forum here 🙂

Hi Rohit Singh You could use this guide to change the password if you can still access your Upmind account. https://docs.upmind.com/docs/how-to-change-your-admin-password Alternatively, if you are unable to access your account, you can click "forget password" on the login page, which will email you a verification link. Additionally, if the problem persists, kindly open a ticket or email [email protected]. Hope it helps 🙂

Hi Psybox, We are pleased to announce that we have DirectAdmin as a Hosting Provider in Upmind. I've attached a guide explaining how to link DirectAdmin to Upmind. https://docs.upmind.com/docs/how-to-add-direct-admin-as-a-hosting-provider Hope it helps! 🙂

Hi Wesley, You can add the new staff users on the Settings -> Staff users. Or you may follow this guideline. https://docs.upmind.com/docs/how-to-create-staff-users The monthly fee for the new staff users will be charged to you - this will be shown in the upcoming invoice. Hope it helps 🙂

Hi there, We have made a lot of changes now - also DAC is being redone anyway. The guidelines for adding a Domain Availability Checker widget to your website are attached. https://docs.upmind.com/docs/how-to-add-a-domain-availability-checker-widget-to-your-website Hope it helps. Thanks 🙂

Hi there, We will have multiple SMTP servers per support department, and a feature request ticket has been opened. We will notify you via the community forum once it's launched.