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elvira

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Everything posted by elvira

  1. Hi there, thank you for pointing this out. Now it's been solved, please check. Thanks
  2. Hi there, thank you for your feedback. We've invoice consolidation so if the client has more than one product/ services then you can manage the invoice once which you can do under Setting -> Order option -> Consolidation. Regarding the invoice, you can refer to our documentation here : https://docs.upmind.com/docs/how-to-configure-invoice-settings and here for the Paypal: https://docs.upmind.com/docs/how-to-add-paypal-as-a-payment-method Hope it helps. Thanks
  3. Hi East Pos, You have 2 options for canceling the subscription : 1. You can do this by your side, under Manage My.Upmind then go to Products and Services and you can manage your subscription (Cancellation options) under the Billing tab. 2. You also can create a ticket for us so that we can cancel it for you. Here the guide for creating a ticket : https://docs.upmind.com/docs/getting-help-from-upmind Thanks
  4. Hi there, In December, we will be working on open source payment gateway integration. This will allow anyone to add any payment gateway and it's also helpful for us to add the payment gateway quickly.
  5. Hi Abdeen, In December, we will be working on open source payment gateway integration. This will allow anyone to build any payment gateway and for us to add new payment gateway quickly.
  6. Hi Brian, We're currently open sourcing our payment provider integration which would allow anyone to build their own integration and easily allow us to add more payment gateway. I'll let you know once we've the update.
  7. Hi there, In December, we will be working on open source payment gateway integration. This will allow anyone to add any payment gateway and it's also helpful for us to add the payment gateway quickly.
  8. Hi, we still work on it. Once we've enabled it, I'll inform you here
  9. Hi Dale, I think this article might be helpful for you related to 2-factor authentification https://docs.upmind.com/docs/how-to-manage-account-security If you have lost your 2FA code you can ask another administrator on your account to reset your 2FA access. If there are no further administrators or no one can get in, then you will need to raise a ticket with Upmind support who can take you through advanced authentication.
  10. Hi, thank you for your feedback. I've created a request to our dev and will inform you here once we have the update on the Fastpanel integration
  11. Hi, we still working on it and will inform you here once we've the update
  12. Hi Tom, you can add GTM Container ID on the Setting -> Analytics & Tracking
  13. Hi, now Upmind has an invoice consolidation under setting -> order option -> scroll down to find "Consolidation". Payment Option article might be helpful for you
  14. you can refer to our document Here "How to create and send client bulk email messages"
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