Seb

Instamojo we have in our roadmap. We're focusing on getting global reach - so for India our first gateway will be RazorPay Atomtech we haven't heard about and I cant find a site online - can you link me?

Here's an example template with placeholders for anyone reading this: Dear {{ client.first_name }},<br ><br > Your {{ brand.name }} hosting package has been suspended due to non-payment.<br ><br > <strong>Hosting account name:</strong> {{ contracts_product.product_name }}<br> <strong>Domain:</strong> {{ contracts_product.service_identifier }} <br> <br > Please settle your overdue invoices to bring the hosting account back online. Failure to pay may result in service termination. If you no longer wish to continue with your hosting package please request a cancellation in our system.<br ><br > Thanks<br > {{ brand.name }}

First of all, completely agree this is clunky. Like in a lot of places, we've been focusing on getting functionality out and then will come back to make things simpler later What you are after here is a product notification as it can be different per product (i.e. for a domain vs a hosting package) Go to the product in the product catalogue, then go to product notifications. Then add a notification on contract product suspended You'll need to add that for each product you want to send the suspended email for

We moved to working on gateways earlier this week. First we will do Paystack, and thereafter RazorPay

Ah ok gotcha -- will close the thread

Not had any other reports of this or seen anything in our monitoring, but we'll look through logs to see why you might have seen this.

We have this as a feature request already

We'll eventually move to a simple mode for widgets where you can modify and tweak them in the admin area, and then paste in a much simpler snippet

We're making loads of interative improvements to the checkout experience which means you will be able to configure almost everything in the checkout process

We have no plans to change this

Quite a clever idea - we'll add this

This won't be possible because we have to load in brand settings. What would you want to show instead? Just a blank page?

Yes this will be done. You can also write your own using the API

Honestly, that sounds like something bad software does. There are many many better ways we can protect fake logins other than changing an admin path. I mean, if you wanted to you could put the admin panel on a completely different URL under settings -> domains. For a start I would recommend locking down your admin by IP under settings -> security.

It's unlikely we'll support this - this is a temporary URL designed for use until you link a custom domain

What would be the reason for this?

These will just be a type of ticket/task. We're going to expand ticket functionalities in general so you'll be able to kanban them etc and also use tickets for tracking other sites of tasks

Issue created (b1426)

This feature is quite imminent - it's more complex than it seems because hosting accounts are tied to billing/transactions, and for example you couldn't cancel and refund a hosting account that was moved. So what we'll do behind the scenes is essentially create a new service and cancel the old service transparently.

This is largely done and should be out next week

We'll add this 🙂

This isn't what option does - it basically lets you define something which you can then use to choose server provider. So for instance if you had two 20i endpoints (one UK and one US) you could choose which one to provision to based on location We understand that you choose a 20i server location using a package name like 123-UK, but to be honest we haven't tested it on a multi-location setting We will make contact with 20i in the near future and ask for some technical input on their APIs as it's not documented

Sure - we will add this to the list 🙂

Yes, we've got a couple of neat ideas here -- watch this space

These aren't developed yet but are in the roadmap 🙂