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Seb

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Posts posted by Seb

  1. We tie all invoices to products for reporting, but you can just create a product 'misc' for example and use that - you can of course override the price when adding an order

    So you could create a one-time product called 'custom work' and invoice for that for instance

    We are going to be doing a 'quick invoice' function which will work how you imagine - but behind the scenes will create a new product.

     

    • Like 3
  2. Thanks Jeff

    Yes we do have those providers planned. Essentially our provisioning system is open source (or on the way to being open sourced) at which point we and others can write integrations.

    We've been spending time just closing off a few important features we need before we can really focus on widening integrations. But in summary yes we'll have all of those and more.

    In terms of roadmap, we're going to put one out when we're out of Beta likely at the end of 2022. At the moment we don't want to set deadlines and priorities that we might not be able to hit.

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  3. We've released the first version of our reports and exports system

    You can get this under insights and reports -> reports

    We have added a handful of reports and will be adding many more. It is now very trivial for us to make reports on request.

    Let us know if there is something specific you need and we will write an report for you that you can then export.

    • Like 3
    • Thanks 3
  4. You can now do quick orders under the client account

    Go to the client account

    Then go 'Place new Quick Order'

    Then choose 'Add Existing Service' - you can specify custom activation and renewal dates. You can also override the price if required

    Once added, set the provision configuration/registrar, and hit 'get info' and I'd also recommend hitting 'sync due date'

    • Like 1
  5. This is what we'll call a 'voucher'. It's planned for sure.

    Essentially account credit is real money and it has tax / financial implications. So if you had an service for $100 and there was $50 account credit, the invoice is still for $100.

    Vouchers are arbitrary 'fake' discounts you create out of thin area which reduce the price of whatever invoice/service. So if you had a service for $100 and a $50 voucher, the invoice would be for $50.

    • Thanks 1
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