[FAQ department]

Like a knowledgebase? Sure - we've had this requested before. It's not that core so I don't think it'll be imminent, but we can add something to the roadmap no problem.

[How to Add Domain Name Checker Widgets to my website on WordPress?]

Please raise a support ticket in your Upmind admin with us, and allow remote access, and we can take a look

[How to Add Domain Name Checker Widgets to my website on WordPress?]

You don't need to verify the domain - please see my previous response

The guide at https://docs.upmind.com/docs/how-to-add-a-domain-availability-checker-widget-to-your-website is very specific about the steps you need to take and what you need to change.

[How to Add Domain Name Checker Widgets to my website on WordPress?]

Try this:

<script src="https://widgets.upmind.app/dac/upm-dac.min.js"></script>
<upm-dac
  order-config-url="https://7xqjnwdwuvcn.upmind.app/order/product"
  currency-code="USD">
</upm-dac>

 

[How to Add Domain Name Checker Widgets to my website on WordPress?]

I'm assuming nicsily.com is the site you want the put the widget on and so I checked the widget

You haven't replaced the placeholders. See the screenshot:

You need to replace those placeholders in { } 

See our guide at https://docs.upmind.com/docs/how-to-add-a-domain-availability-checker-widget-to-your-website

[How to Add Domain Name Checker Widgets to my website on WordPress?]

Sounds like you either:

- Haven't added the variables correctly in the currency or shop url placeholders. or
- Haven't added the URL of your wordpress website under settings -> domains

[How to Add Domain Name Checker Widgets to my website on WordPress?]

Here is a guide you can follow

 

https://docs.upmind.com/docs/how-to-add-a-domain-availability-checker-widget-to-your-website

 

You would need to set the block type as HTML

[Get tickets via API]

Can you explain what you mean?

[Fiscalization - Croatian Tax Law]

Looking at these rules: https://en.wikipedia.org/wiki/Fiscalization - seems like Slovenia has something similiar also

[Fiscalization - Croatian Tax Law]

Things like this we would definitely consider core.  We're building a global billing system and Croatia still has hundreds of thousands of businesses that need software!

Generally I think fiscalization is a trend that's going to increase. There are similar requirements in other countries.

Webhooks is something we have planned.  As for the callback to then put something on an invoice, that should be relatively trivial for us once we have the webhooks added.

Is there an API for the government system or something you can share with us (privately if confidential)?

 

[Invoice template]

On 9/24/2022 at 6:52 AM, Luis said:

One last thing 

they recently implemented invoice templating

/admin/settings/invoice-template

I didn’t take a look yet but maybe you can put some logic on the code. 

Exactly this

 

Syntax would be 

 

{% if invoice.current_data.content.client_address is not empty %}
	{% if invoice.current_data.content.client_address.country.code = 'FR' %}
      <p>French Address<br />
      Line 1<br />
      Line 2</p>
	{% else %}
      <p>Other Address<br />
      Line 1<br />
      Line 2</p>
    {% endif %}
{% endif %}

 

[Get tickets via API]

A client needed some guidance putting a quick API call together and our API docs aren't yet particularly user-friendly, so for anyone else's benefit here is a very quick and dirty proof of concept of how to get tickets and create a ticket via the API

<?php

class upmindAuth {

    public $api_url;
    public $origin;
    public $token;
    
    function __construct($origin){
        $this->api_url = 'api.upmind.io'; //live api url
        $this->origin = $origin; // Brand Origin
    }
    
    public function validate($username,$password){
        if (!$this->api_token(array('username'=>$username,'password'=>$password,'grant_type'=>'admin'))){
            return false;
        }
        return true;
    }
    
    public function api_token($params){
    
        $curl = curl_init();
        curl_setopt_array($curl, array(
          CURLOPT_URL => "https://".$this->api_url."/oauth/access_token",
          CURLOPT_RETURNTRANSFER => true,
          CURLOPT_ENCODING => "",
          CURLOPT_MAXREDIRS => 10,
          CURLOPT_TIMEOUT => 30,
          CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
          CURLOPT_CUSTOMREQUEST => "POST",
          CURLOPT_POSTFIELDS => json_encode($params),
          CURLOPT_HTTPHEADER => array(
            "accept: application/vnd.pub.v1+json",
            "cache-control: no-cache",
            "content-type: application/json",
            "origin: $this->origin",
          ),
        ));
    
        $response = curl_exec($curl);
        $err = curl_error($curl);
    
        if ($err) {
            return array('success'=>false,'error'=>"cURL Error #:" . $err);
        } else {
            $actor = json_decode($response);           
            $this->token = $actor->access_token;
            return true;
        }
    }
    
    public function get($endpoint){
      
        $curl = curl_init();
        curl_setopt_array($curl, array(
        CURLOPT_URL => "https://".$this->api_url.$endpoint,
        CURLOPT_RETURNTRANSFER => true,
        CURLOPT_ENCODING => "",
        CURLOPT_MAXREDIRS => 10,
        CURLOPT_TIMEOUT => 30,
        CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
        CURLOPT_CUSTOMREQUEST => "GET",
        CURLOPT_HTTPHEADER => array(
          "authorization: Bearer ".$this->token,
          "cache-control: no-cache",
          "origin: ".$this->origin,
        ),
      ));
    
      $response = curl_exec($curl);
    
      $err = curl_error($curl);
      
      if ($err) {
        echo "cURL Error #:" . $err;
      } else {
          return json_decode($response);
      }
    }
    
    public function post($endpoint,$params){
    
      $curl = curl_init();
      curl_setopt_array($curl, array(
      CURLOPT_URL => "https://".$this->api_url.$endpoint,
      CURLOPT_RETURNTRANSFER => true,
      CURLOPT_ENCODING => "",
      CURLOPT_MAXREDIRS => 10,
      CURLOPT_TIMEOUT => 30,
      CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
      CURLOPT_CUSTOMREQUEST => "POST",
      CURLOPT_POSTFIELDS => $params,
      CURLOPT_HTTPHEADER => array(
        "authorization: Bearer ".$this->token,
        "cache-control: no-cache",
        "origin: ".$this->origin,
      ),
    ));
    
    $response = curl_exec($curl);
    $err = curl_error($curl);
    
    if ($err) {
      echo "cURL Error #:" . $err;
    } else {
        return json_decode($response);
    }
    }
    
}

// Upmind API Creds
$instance = "https://xxxxxxxxx.upmind.app"; // Your Upmind Brand URL (E.g. https://my.domain.com)
$user = "xxxx"; // username
$pass = "xxxx"; // password

// Now we get tickets from Upmind
$upmind = new upmindAuth($instance);
if (!$upmind->validate($user,$pass)){
    echo "Username and password incorrect"; die;
}

if (isset($_POST['ticketsubject'])){
    $clientid = "xxx-xxx-xxx"; // ID of your client 
    $endpoint  = "/api/admin/tickets";
    $ticket = $upmind->post($endpoint,array('client_id'=>$clientid,'subject'=>$_POST['ticketsubject'],'body'=>$_POST['ticketbody']));
    if ($ticket->status == 'ok') { 
        echo "<p>Ticket with reference " . $ticket->data->reference . " created</p>"; 
    } else {
        echo "<p>Error</p>";
    }
}

// Single API call to get the data we need
$endpoint = "/api/admin/tickets?with=messages";
$output = $upmind->get($endpoint);

foreach ($output->data as $o){
    ?>Ticket Ref: <?=$o->reference?>: <?=$o->subject?> (<?php echo sizeof($o->messages);?>)<br /><?php
}

?>
<h2>Create new ticket</h2>
<form method="post">
    New Ticket Subject: <input name="ticketsubject" type="text" placeholder="subject"><br />
    New Ticket Body: <textarea name="ticketbody"></textarea><br />
    <input type="submit" value="Create new ticket">
</form>

 

[Translation Information]

We'll push out what we have this week for dutch and I can invite you to the system to correct any translations for review?

[Revolut payment gateway]

We've actually had some discussions with Revolut directly about this and will be adding it to the list to build

It's not high up the list precisely because our first priority for gateways at the moment is basically getting global coverage. But once we've done that we can loop back to this

[(For Indian Users) How are you managing the GST invoices?]

We've had this requested recently as if there isn't an address added then it doesn't know what to apply - so basically on Indian setups we need to be requesting an address on client registration (for all clients)

This is a feature we're going to be adding soon - to basically force collection of an address on client signup / order

 

 

[Show off your site?]

Let's see your websites! Please show us the brands you run and tell us about your business

[Add currency "Algerian Dinar" with "DZD" symbol]

We can add this - we will push out this week

[Create Custom Quotes]

Have created an issue for future -- we  can use the basket functionality to make formal quotes with some restrictions that allow the customer to convert the quote to order within a timeframe

 

You can for now create a basket within a client account and let the client continue it.

[payment gateway for Nigeria]

Yes - Paystack works great in Nigeria

[Basic Accounting]

I don't think this is something we would be looking to do anytime soon. There's a plethora of software that does this already like Xero/Quickbooks etc.

[Additional Invoice Data]

Just replying here as there's been a significant update in that you can now edit your own invoice PDF templates in your admin area

[Editable Invoices]

This is against basically all accounting standards and illegal in most countries - editing an invoice is not something we will be supporting.

[Notify clients before their Hosting account is automatically terminated]

You can do this using the overdue notices, or through suspension notices.

[How do I charge for setup fees (first year)]

Ah I misunderstood -- yes you can't charge 'extra' with a promotion.

So the way to do this would be an extra one-time service, but bundles on our end need some work

We're likely to support setup fees in future and build a proper flow for it

 

[Own system]

Hi Daniel

So two things

1. We're very close to releasing a tool to build third party integrations. However to begin with any integrations would get merged into our main provisioning system (once reviewed by us) so you wouldn't really build your own custom ones here. This is really so we and others can build connections with popular systems (e.g. server providers, hosting control panels etc)

2. Upmind is set up so that you can make custom blueprints, and we're also planning it so you will be able to do that directly in the application. The provisioning system is open source and standalone so you could have entirely custom integrations completely apart from Upmind that we interface with. However, this is not around the corner and we need to get 1) sorted first.