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Luis

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Posts posted by Luis

  1. Hi.

    The products & services view (/admin/products/list/all) gets a little cluttered because by default it shows all items even if they're expired, lapsed or cancelled.

    I'd like to suggest a new default view called "Active" o something in that area, that shows everything "All" does but hides the Cancelled, Lapsed or any other that's not active any more. This would make it less confusing to see all current active services.

    Thanks

    image.thumb.png.871a65b8b54033954bedbfbedb814e4d.png

    • Like 2
  2. 3 hours ago, STR8 said:

    Hi so i think i have folloed all steps to implementing upminds DAC CHecker to my wordpress site. I need to know what im doing worng to solve this.

     

    This is the code i am using:

    "

    <script src="https://widgets.upmind.app/dac/upm-dac.min.js"></script>
    <upm-dac
      order-config-url="{http://panel.str8.host}"
      currency-code="{GBP}"
    ></upm-dac>

    "

    This is what i see in response onsite:

    0f1a5f3e45db3b30804bff0136da8341.png 

     

     

     

    Please reply with what i am doing wrong and how to fix!

     

    Kind regards

    Did you add the website domain in Upmind's domain manager?

    /admin/settings/domains

    I had to add it there and then it worked.

  3. 2 hours ago, Sezer said:

    Hello,

    I opened a thread on the Enhance forum regarding reseller management. There is one specific feature related to Upmind (in my case) that I would like to request, which is charging the reseller for control panel (CP) usage on a per-site basis.

    Is it possible to create such a workflow? It's same how Enhance works: When a client buys a reseller package, the system would calculate how many sites they have on the reseller and then calculate the CP usage prices accordingly. At the end of the month, the system would add the CP usage fees to the client's bill.

    Do you think this is possible?

    this would be a nice feature to have. 

  4. 10 minutes ago, Luis said:

    I've had some luck targeting this class directly instead.

    (this code goes in the footer template)

    <style>
        .u-brand-image { width: 150px !important; }
    </style>

    I don't know if this affects other areas. I believe this logo is used for invoices too, you should check.

    Your logo image should not have white space in any side for this to work.

  5. 1 hour ago, ThinkTech Hosting said:

    Thank you Seb.  I understand, and I appreciate everyone’s efforts as Upmind moves forward.  I know that this logo situation will improve.  But we are launching soon, and I am concerned that a formal solution will take more time than we have.  I liked the work around that silentwarrior proposed, but we were not able to get it to work. It would have been a simple and elegant solution for us.

    I've had some luck targeting this class directly instead.

    (this code goes in the footer template)

    <style>
        .u-brand-image { width: 150px !important; }
    </style>

    I don't know if this affects other areas. I believe this logo is used for invoices too, you should check.

    • Like 1
  6. Hi.

    I was testing the Terms widget, but I wasn't able to get it to render.

    I currently have my terms as an external link. Does it only work if the term's markdown is directly edited in Upmind?

    If that's the case. I would like to ask if you'd consider adding translations for this option "admin/settings/terms-and-conditions", so we can have the term's text translated to different languages.

     

    Regards.

  7. 1 hour ago, freak army said:

    I am wondering 2 thing.

    I am trying figure if upmind would be a better options for me.

    1.- currently have WHMCS and got free enom reseller account with it. So my question is:

    If i go with upmind do i loose my reseller account? Or i keep it?

    And second question:

    Is upmind will setup hosting as soon as the client payed automaticly or i would have to make it myself?

    Thanks alot your product look very nice.

    You will not loose the account that WHMCS created for you on enom. It’s basically a reseller account from them. 
     

    I still have access to mine. Though I eventually migrated to other providers due to the pricing.

    • Like 1
  8. 2 hours ago, gavin said:

    I meant the payments. I thought I can attach the card or give UPI auto debit mandate then it will auto deduct whenever a new domain is purchased or renewed through API. Just like it's on NameSilo.

    Did you manage to make this work with Namesilo and Upmind?

    I had to start using account funds (and funding manually) since you can't select a specific payment account within Upmind.

    • Like 1
  9. On 3/18/2023 at 11:12 AM, Seb said:

    We're actually hiding this option - it's essentially how strict our next due date calculation is. Behind the scenes in Upmind we calculate due dates of services based on historic invoices. So on strict mode, we calculate through every historic invoice on a service and work out the correct due date from that. On non-strict mode we just use the last invoice.

    Actually, everything uses Strict mode now and there's no reason why just the last invoice would be different. It used to be different based on data that was imported because we wouldn't have all the historic information but what we've done now is generate a pro rata 0 invoice to just get the date right which means full reconciliation works

    </behind the scenes>

    Thanks

  10. 1 hour ago, Viswanath VB said:

    When using custom SMTP server for sending mail in upmind. All emails are sent though custom email address added in upmind settings including all support departments mails also. It's not right i think. I have set [email protected] in settings if any one open support ticket all emails are sending through [email protected] it's has to be sent though departments email address example if client open ticket in sales department then email should be sent through [email protected], if abuse department then email should send through [email protected]. when enabled custom SMTP server support ticket emails sent  through corresponding support department email address.

    I’d also like this 

    • Like 2
  11. 38 minutes ago, Luis said:

    Hi Chris. 


    Then the solution would be to add more locales, right?

    There are different comma and thousand separator treatment in Latin America depending on the country. 

    Is there a way to request a new locale to be supported? 

    It would be es_PY. 
    Would each new locale require its own translation in localazy?

  12. 2 hours ago, Chris said:

    Hi Luis - so i'm not too sure what we can do here. With language, we simply make a default selection based on the client's preferred browser language, assuming it is also supported by your brand. We intentionally don't do anything based on IP. So if i were travelling and in Peru, I'd personally still want localisation in EN. Currency formatting is then also determined based on your language – so the use of commas or points for example will change based on your current locale. You can see this in action simply by changing your language.

    Hi Chris. 


    Then the solution would be to add more locales, right?

    There are different comma and thousand separator treatment in Latin America depending on the country. 

    Is there a way to request a new locale to be supported? 

  13. 1 minute ago, Seb said:

    No not yet -- we did have this before but we ended up disabling it as it added a lot of complexity for when end-clients wanted certain things removed. I.e. we were then creating credit notes,  creating new invoices etc.

    We also want to add more flexibility about what gets grouped. E.g. there are certain things you might want invoiced to a different company, or on a different period, and building that flexibility makes it more complex

    What I think we'll come out with first is the ability to get a +- range at which point if an invoice is generated, other things due within that range are also invoiced. You'd be able to exclude certain services from being included

    But in summary it's a bit more complicated than just consolidating invoices, which is why it's not an option yet.

    That option to invoice in a range of dates sounds awesome.

  14. Hi.

     

    I noticed that some of the cards in the dashboard are clipping the amounts. Specially the "Current MRR" one because it shows that green percentage calculation next to the amount.

    Is it possible to:

    1. Rearrange that percentage to not occupy the amount's space?

    2. Force using the currency symbol instead of the code, example: $ instead of USD and so on. That "overdue invoices" card does it when it has information. I know this maybe depends on the locale, but I believe currencies have their own official symbol no matter the country.

     

    Also, I must say that it only happens with my currency, which is very large compared to USD, but perhaps some tweaks can improve how it's displayed.

     

    Thanks!

     

    image.thumb.png.a32719be03275c535dc70da1c144736e.png

    • Like 2
  15. 3 hours ago, Viswanath VB said:

    Define gateway availability rules:

    • Default set for new clients
    • Default set to display in cart
    • Per client profile
    • Per client group
    • Per product
    • Per product/account billing cycle
    • Per customer country

    Reduce chargeback costs:

    • Auto-limit gateways available to customer who made fraud order.
    • Allow to pay for fraudulent order using subset of your supported gateways (ie using Bitcoin)

    +1 for this. 

    • Like 1
  16. 9 hours ago, Adrien said:

    Hello everyone. Thanks @seb for sharing what your priorities are right now.

    The Widget ecosystem is what I'm personally waiting the most. At the moment the integration with WP isn't easy to do. We click on a plan on my site which redirects to an upmind product (creating a duplicate step/page in my flow). I'd like to click the CTA on my site and directly reach a 1 or 2 step checkout.

    PayPal subscriptions is great.

    I would add to your list the importance of improving the product page and the checkout flow UX. Example: CAT above the fold, two column.. in the spirit of Shopify.

    Because I'm a tiny, many features you list are still un-used/unknown to me. I feel upmind is already being used by some large hosts which would explain the discrepancy between my expectations and quite a few items you prioritize.

    In my dream upmind and Enhance would marry, have many kids and enhance our minds.

    +1 for the quick checkout on CTA click.

    +1 for improving the checkout experience.

    • Like 2
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