[DOMAIN WIDGET NOT WORKING]

34 minutes ago, DotHost NG said:

Why do have to add TLDs one by one when I have done that with my registrar and also set their prices over there?
@Luis, I'm doing this wrongly or what?

There is no price importing right now. I don't know if there's something in the roadmap. 

Maybe you can submit a feature request for that.  

[PAYSTACK CHARGES]

34 minutes ago, DotHost NG said:

What if i want the client to provide other details while purchasing an hosting plan, how do I do that?

There are custom client fields you can add. In settings. 

[PAYSTACK CHARGES]

32 minutes ago, DotHost NG said:

I came across product attributes/options and I feel it should be able to do this..

Do you know much about it?
Can't really find my way much with it?

Options and Attributes are things the client need to select.

Options have a price and Attributes do not.

If you create the order manually, you can add it for the client. But if you're leaving the purchase process to the client (which is the most common way), they would need to add them manually.

[ADD CHATWOOT TO CLIENTAREA]

31 minutes ago, DotHost NG said:

I want to be able to show my chat plugin in my client area.
it shows on my website - https://dothost.com.ng

But doesnt show on my clientarea - https://clientarea.dothost.com.ng

@Luis, any idea on solving this?

The current way to add custom javascript to Upmind is using google tag manger, though I'm not exactly sure how to do it.

You can setup your tag in: /admin/settings/analytics

 

I found this example:

https://intercom.help/feedbackly/en/articles/4669554-adding-the-website-script-to-google-tag-manager

 

[DOMAIN WIDGET NOT WORKING]

1 minute ago, DotHost NG said:

I am showing the widget on - dothost.com.ng

the domain I added to my upmind is - clientarea.dothost.com.ng

 

if I add - dothost.com.ng to upmind, it will over-ride my website from displaying

@Luis, do you understand? 

 

By the way, why do the team respond slowly?
isnt there a live chat feature?

I really want to upgrade but I wish to make things prefect to some before I upgrade or get another platform to use.

Yes. You should add that domain to upmind. It will tell you it's validated but not pointing to Upmind, this will be correct and it won't override your website as you won't change your DNS settings. It's just to tell Upmind that your domain is authorized to display information. 

 

As per the other question. I don't know why it's that way. 

[DOMAIN WIDGET NOT WORKING]

3 hours ago, DotHost NG said:

I have the domain - dothost.com.ng
but the domain I added to my upmind is - clientarea.dothost.com.ng

Where are you showing the widget?

I'm assuming is on

dothost.com.ng

or

www.dothost.com.ng

 

So, you need to add dothost.com.ng or www.dothost.com.ng also to upmind. 

 

[REMOVE REGSITRANT DETAILS DURING DOMAIN PURCHASE]

8 minutes ago, DotHost NG said:

provided i have set my registrant details from the provision fields,, I don't think user's should be asked to fill that details..
 

Verpex doesnt have it in theirs. Check the image below
 

I see.

I don't know, maybe wait for a response from the team. They should know if there are plans to change that. 

[REMOVE REGSITRANT DETAILS DURING DOMAIN PURCHASE]

37 minutes ago, DotHost NG said:

@Luis, any help on this?

No really. I think that's the way it works. 

Why would you want to remove the data?

[PAYSTACK CHARGES]

Hi.

I don't believe there's currently an option to pass payment gateway fees to the client.

But maybe someone on the team would have more info.

[DOMAIN WIDGET NOT WORKING]

8 hours ago, DotHost NG said:

Just tried this and my domain is verified but not still working.

Hi.

If your domain is for example website.com, but your site (the one that calls the widget) runs on www.website.com, you need to add the www.website.com in order to authorize it.

[LOGICBOX NOT WORKING]

39 minutes ago, DotHost NG said:

They are using logicboxes.

I already confirmed it but I don't why it seems not to work.

Pls any help @Seb?

The ticket takes time to get responses.

Did you whitelist the Upmind IPs when creating the API access?

https://docs.upmind.com/docs/upmind-ip-addresses

 

[LOGICBOX NOT WORKING]

25 minutes ago, DotHost NG said:

@Luis, do you have a comprehensive idea on how arillates work?
trying hard to find my way around it

No. I've never used the affiliate system sadly. 

[LOGICBOX NOT WORKING]

1 hour ago, DotHost NG said:

Hello,
Logicbox seems not work on upmind

My credential are valid as I  have already confirmed by making a get request in my browser and it did work.

Please help.
 

You can ask the Upmind team to help you with this by opening a ticket. 

Maybe your provider isn't using logicboxes after all. It looks like they do, but I think you could ask them. 

[DOMAIN WIDGET NOT WORKING]

8 hours ago, DotHost NG said:

I tried integrating the domain widget based on this tutorial - 

but I keep having the issue shared in the image attached to this topic

Kindly help review.

You need to add your website's domain in the domains section in upmind. Otherwise it will not be authorized. 

[Consolidation options question]

6 hours ago, Boris said:

Hi, 

We group invoices for consolidation based on 3 criteria: same company, same address, same currency. All three used for all type of consolidation we offer - every day, day of week, day of month.

Best,

Boris

That's great!

Thanks. 

[When you plan to finish the BETA?]

 

1 hour ago, WAOpress said:

Thanks for the answer, sorry I didn't answer before because I didn't receive notifications. In your experience, which is the most reliable and stable domain provider?

I'm using namesilo. No issues. 

[Invoice consolidation dates are wrong]

Hi. 

Today was generated the first batch of consolidated invoices since I set up this feature. The invoices look fine and everything is working as expected. 

The only issue I had is with a client who has invoice consolidation the first of the month. But they were generated today with may 31st date and not June 1st as per the setting. 

Is the process running UTC time or something like that? Would it be a way to have them generated in the specified dates?

I assume the issue would also happen with the "last of the month" setting. 

 

In the meanwhile I set those cliente to monthly on the 2nd of the month so it can be generated on the 1st. 

[CAN I USE A CUSTOM DOMAIN PROVIDER?]

They're apparently using logicboxes, right?

There's a logicboxes domains integration, maybe you can try that.

 

[Widget ecosystem. Questions about "Terms" widget.]

8 hours ago, Chris said:

@Luis Just wanted to let you know we've just deployed translatable terms.

Just tested the markdown and it's working really well! Translations and all.

[Widget ecosystem. Questions about "Terms" widget.]

3 hours ago, Chris said:

@Luis Just wanted to let you know we've just deployed translatable terms.

Great!

Thank you Chris.

[Consolidation options question]

The consolidation feature is awesome. I like how deeply integrated it is and the granularity of controls. 

The only doubt I'm having about the consolidation options. Does every consolidation mode (daily, first of the month, last of the month, etc) consider the billing address to group services or is it only some of the options?

Thanks!

 

 

[PayPal Subscriptions integration is out]

Hi.

Would you have any insights about this integration?

I tested a subscrition in sandbox mode (I see this uses the REST API) and it worked. But I can't simulate the recurrent charge.

I'd like to know:

- If there are some special permissions we need to get from paypal to use this. For example, advanced credit and debit card payments or reference transactions.

- And what events do we need to set for the paypal webhook? There is a long list and I don't konw what effect it would cause to select all events.

 

Thanks.

[PayPal Billing Agreements]

On 3/30/2023 at 11:25 AM, Seb said:

Up to you. I would personally just keep billing agreements, but you could in theory have both and call one PayPal Automated Payments, and the other 'PayPal one-off'

We'll be releasing traditional PayPal subscriptions soon also, though that comes with problems as it's a 'push' payment.

Hi Seb, I see what you mean.

I was doing some tests with the PayPal Billing Agreement gateway and it appears that it works just like PayPal Express when you don't have Reference Transactions enabled.

So I will try to use it instead of the PayPal Express and work with PayPal to enable Reference Transactions in a not so distant future (it's not that easy).

[Integrate all PayPal payment methods in one]

7 minutes ago, Seb said:

Lots of these use different gateway credentials I'm afraid

I.e. some are SOAP, some are REST, some taking the callbacks from IPN

I think in most cases you would just use one though - probably either Express or Billing Agreements.

Hi Seb 

I only meant visual unification, in the UI. 

You'll still have to configure them separately, but you'll see them as one gateway with options. 

Maybe a toggle "subscribe -> on, off"

[Integrate all PayPal payment methods in one]

I see there are many paypal payment gateways available now (Express, Subscriptions, Billing Agreement, PayPal Pro, REST)

When setting up the payment methods, I had to create separate gateways for one time payment, and subscriptions.

Both of the appear separately in the front end (in the checkout page):

 

It would be a nice feature if we could have a single PayPal entry and after selecting it, have the ability to chose between the different configured paypal flavors.

For example:

 

1. Credit Card (stripe)

2. PayPal:

• One Time Payment
• Subscriptions

 

Thanks.