[How do I charge for setup fees (first year)]

11 hours ago, Hivium said:

Hello Luis,

You can do that by using product options. Just add the price as one-time instead of monthly recurring. There is still a UI issue though, where the price for monthly/yearly and one-time are not shown separately, which can cause some confusion while ordering for the customer.

I will try this if bundling doesn't work

thanks.

[How do I charge for setup fees (first year)]

10 hours ago, Seb said:

I would do this with a promotion that auto-applies one-time on a specific billing cycle.

I'll try to create a bundle.

https://docs.upmind.com/docs/how-to-create-product-bundles

[How do I charge for setup fees (first year)]

4 hours ago, Seb said:

I would do this with a promotion that auto-applies one-time on a specific billing cycle.

But promotions can only do discounts right? Or can I set a negative discount?

I need to charge more the first year and a smaller recurring renewal amount.

 

Lets say my product is 90$/year.

Can I create a promotion that only applies the first year/one time that adds 100$ to the order instead of discounting?

 

Or in any case, is there an option to bundle 2 products in a way that is mandatory to order both?

For example, I would add the 90$ recurring service + a Setup service that would add the 100$ one time.

 

[How do I charge for setup fees (first year)]

I'd like to replicate a behavior in my other billing system.

Example:

I would create a product with a recurring yearly price, let's say: 90$. But I'd like to charge them 200$ the first year (90$ for the product itself + 110$ consisting of setup fees or any other concept).

How can I archive that in Upmind? Is there a way to set a price for the first occurrence and another for the subsequent periods. Or do I need to create 2 products? That would be little harder to manage though since each product would need their "one time" counterpart and it has to be added manually.

[Integration with Bunny.net CDN]

Would be nice to have support for third party DNS services, even the ones provided by cpanel, directadmin, etc.

[How to create custom invoices]

Is there a way to create a custom invoice for a one-time service?

I mean, the ability to just create an invoice not associated with a service, with custom text and pricing on the fly.

Sometimes clients require a one time service, setup, consulting or something that's not planned.

[Create blueprint with custom information]

Quick update,

I'd like the email address for the mailbox to show here (or somewhere in that area):

 

As domain and shared hosting do.

That way it would be possible to quicky identify specific services.

[Create blueprint with custom information]

I'm currently selling some email mailbox packages that I manage manually.

I'm trying to create the product in Upmind but I need to set the purchased email address somewhere (like you set the domain on shared hosting packages).

I believe I can't create a new blueprint for this so I was trying to setup provisioning as "No provisioning" or "Manual", but those don't have a custom field where you can add the mailbox's email address.

Is it possible to archive this some other way?

[Found these issues with some translations]

I found these 2 issues with translations

1. Add quick order, does not localize correctly

2. New reports item shows like this.

[Text looks weird when translation is too long]

Hi

Sometimes Spanish translations are way longer than English counterparts so the UI wraps the text.

The wrapped text seems a little cluttered.

I believe it needs a little more padding on the top and bottom.

This specific screen is at:  admin/clients/XXXXXX/overview

 

[How to I link to specific products]

12 minutes ago, Luis said:

If you go to 

admin/settings/catalogue/products

and select a product, you get a link for that specific product.

I saw in the other thread that you're looking for more advance stuff, the only thing I needed to set is currency.

It would be useful to have a list of parameters you can pass in the Docs. 

I would like to override language too.

[How to I link to specific products]

5 hours ago, Feedback Monkey said:

didi you ever find a solution to this?

If you go to 

admin/settings/catalogue/products

and select a product, you get a link for that specific product.

[Allow product categories to be translated]

18 minutes ago, Chris said:

Hi Luis. So it is possible to edit product categories - it's just a little tucked away right now 😬

We have some UI updates rolling out early next week which will give you category edit controls in more places, but for now, if you toggle to the tree view mode you will see the vertical ellipsis icon to the right of each category and from there you can edit and add translations.

This is great.

Thanks!

[Allow product categories to be translated]

Please allow product categories to be translated. Those options are showing in the client's front end.

Also, how do I edit those categories? I look all over the admin app and I only see it when editing the product catalog (but I can only add new ones)

[How do I create an internal use promotion code?]

3 hours ago, Seb said:

There isn't a way to do that -- if it's random characters then clients would not know about it

But as a staff member you can just override the price when ordering for the client?

I can override the price to 0, but does that change the price for recurring bills too?

[How do I create an internal use promotion code?]

I'd like to create 100% discount for internal use only, this way I'll be able to apply it to selected clients, but I don't want clients to use it themselves.

I created one with random characters, but in the promotions page I only see a way to hide it from the catalog but not a way to make it internal use only.

[Quick order doesn't localize all labels]

Hi.

I was recently trying to add a quick order and I found that several tags in the process didn't localize to spanish.

I'm attaching a screenshot.

[How to import multiple registrar domains]

Thanks! I found that option.

I'm getting a critical error when trying to add a new domain though.

I'm going to open a ticket to avoid the clutter here.

[How to import multiple registrar domains]

I'd like to start importing clients and TLDs. I managed to create TLDs that I can manage manually (not tied to any supported registrar, specifically a ccTLD).

Now I'm trying to figure out how to import .com domains, I have a few .com domains managed by Namesilo (supported), others by Resellerclub (supported) and a few on Porkbun (not yet supported).

I understand that, for now, in order to import services and products I need to go through the process of creating an order. How do I set which registrar I'm creating the order for?

For example, I'm trying to do:

domain1.com -> namesilo

domain2.com -> resellerclub

domain3.com -> porkbun (manual managed, no registrar)

 

Doc read: 

https://docs.upmind.com/docs/using-multiple-registrars

 

[Show currency symbol instead of code]

Also, when configuring pricing for products, the amounts shown don't honor correct formatting for Spanish amounts.

For example.

In English it would be: 1,000.00 for a thousand 

But in Spanish it would be: 1.000,00 for a thousand 

(Decimal and thousand separators switch places)

 

In the Basket page, when trying to setup new orders, amounts show in the right format.

[Translation of this page: /admin/baskets/new/shop?aid=.....]

HI.

I find that this page is missing some translations. Some of them might be due to some fields need revision in localazy's site, but some of them are not present as a string to translate:

/admin/baskets/new/shop?aid=....

I'm attaching a screenshot

 

[Show currency symbol instead of code]

Or at least maybe make it an option to show one or the other.

[Show currency symbol instead of code]

Is it possible to show currency symbol instead of their code when creating a new order?

Symbols show when configuring pricing, but not when creating an order (at least in the admin area)

/admin/baskets/new/product?aid=.....

[User Interface page is not localized]

Also these, (sorry, it doesn't let me edit the comment anymore)

 

- admin/settings/subscriptions

- admin/settings/security

- admin/settings/currencies

- admin/settings/client-templates/slots

- admin/settings/invoices in some parts

- admin/settings/price_tax (some tags, specially at the end)

- admin/settings/billing

- admin/settings/fraud (last section)

- admin/settings/affiliate_systems (title and last section)

- admin/settings/external_affiliate_systems

- admin/settings/notification_channels

- admin/settings/exports

- admin/settings/analytics

[User Interface page is not localized]

Also this page: admin/settings/tickets. Below the Ticket Reference section.