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Everything posted by Luis
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How do I charge for setup fees (first year)
Luis replied to Luis's question in FAQs! How do I do ...
I will try this if bundling doesn't work thanks. -
How do I charge for setup fees (first year)
Luis replied to Luis's question in FAQs! How do I do ...
I'll try to create a bundle. https://docs.upmind.com/docs/how-to-create-product-bundles -
How do I charge for setup fees (first year)
Luis replied to Luis's question in FAQs! How do I do ...
But promotions can only do discounts right? Or can I set a negative discount? I need to charge more the first year and a smaller recurring renewal amount. Lets say my product is 90$/year. Can I create a promotion that only applies the first year/one time that adds 100$ to the order instead of discounting? Or in any case, is there an option to bundle 2 products in a way that is mandatory to order both? For example, I would add the 90$ recurring service + a Setup service that would add the 100$ one time. -
I'd like to replicate a behavior in my other billing system. Example: I would create a product with a recurring yearly price, let's say: 90$. But I'd like to charge them 200$ the first year (90$ for the product itself + 110$ consisting of setup fees or any other concept). How can I archive that in Upmind? Is there a way to set a price for the first occurrence and another for the subsequent periods. Or do I need to create 2 products? That would be little harder to manage though since each product would need their "one time" counterpart and it has to be added manually.
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Would be nice to have support for third party DNS services, even the ones provided by cpanel, directadmin, etc.
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Is there a way to create a custom invoice for a one-time service? I mean, the ability to just create an invoice not associated with a service, with custom text and pricing on the fly. Sometimes clients require a one time service, setup, consulting or something that's not planned.
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Quick update, I'd like the email address for the mailbox to show here (or somewhere in that area): As domain and shared hosting do. That way it would be possible to quicky identify specific services.
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I'm currently selling some email mailbox packages that I manage manually. I'm trying to create the product in Upmind but I need to set the purchased email address somewhere (like you set the domain on shared hosting packages). I believe I can't create a new blueprint for this so I was trying to setup provisioning as "No provisioning" or "Manual", but those don't have a custom field where you can add the mailbox's email address. Is it possible to archive this some other way?
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I found these 2 issues with translations 1. Add quick order, does not localize correctly 2. New reports item shows like this.
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Hi Sometimes Spanish translations are way longer than English counterparts so the UI wraps the text. The wrapped text seems a little cluttered. I believe it needs a little more padding on the top and bottom. This specific screen is at: admin/clients/XXXXXX/overview
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I saw in the other thread that you're looking for more advance stuff, the only thing I needed to set is currency. It would be useful to have a list of parameters you can pass in the Docs. I would like to override language too.
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If you go to admin/settings/catalogue/products and select a product, you get a link for that specific product.
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This is great. Thanks!
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Please allow product categories to be translated. Those options are showing in the client's front end. Also, how do I edit those categories? I look all over the admin app and I only see it when editing the product catalog (but I can only add new ones)
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How do I create an internal use promotion code?
Luis replied to Luis's question in FAQs! How do I do ...
I can override the price to 0, but does that change the price for recurring bills too? -
I'd like to create 100% discount for internal use only, this way I'll be able to apply it to selected clients, but I don't want clients to use it themselves. I created one with random characters, but in the promotions page I only see a way to hide it from the catalog but not a way to make it internal use only.
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Hi. I was recently trying to add a quick order and I found that several tags in the process didn't localize to spanish. I'm attaching a screenshot.
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Thanks! I found that option. I'm getting a critical error when trying to add a new domain though. I'm going to open a ticket to avoid the clutter here.
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I'd like to start importing clients and TLDs. I managed to create TLDs that I can manage manually (not tied to any supported registrar, specifically a ccTLD). Now I'm trying to figure out how to import .com domains, I have a few .com domains managed by Namesilo (supported), others by Resellerclub (supported) and a few on Porkbun (not yet supported). I understand that, for now, in order to import services and products I need to go through the process of creating an order. How do I set which registrar I'm creating the order for? For example, I'm trying to do: domain1.com -> namesilo domain2.com -> resellerclub domain3.com -> porkbun (manual managed, no registrar) Doc read: https://docs.upmind.com/docs/using-multiple-registrars
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Also, when configuring pricing for products, the amounts shown don't honor correct formatting for Spanish amounts. For example. In English it would be: 1,000.00 for a thousand But in Spanish it would be: 1.000,00 for a thousand (Decimal and thousand separators switch places) In the Basket page, when trying to setup new orders, amounts show in the right format.
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HI. I find that this page is missing some translations. Some of them might be due to some fields need revision in localazy's site, but some of them are not present as a string to translate: /admin/baskets/new/shop?aid=.... I'm attaching a screenshot
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Or at least maybe make it an option to show one or the other.
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Is it possible to show currency symbol instead of their code when creating a new order? Symbols show when configuring pricing, but not when creating an order (at least in the admin area) /admin/baskets/new/product?aid=.....
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Also these, (sorry, it doesn't let me edit the comment anymore) - admin/settings/subscriptions - admin/settings/security - admin/settings/currencies - admin/settings/client-templates/slots - admin/settings/invoices in some parts - admin/settings/price_tax (some tags, specially at the end) - admin/settings/billing - admin/settings/fraud (last section) - admin/settings/affiliate_systems (title and last section) - admin/settings/external_affiliate_systems - admin/settings/notification_channels - admin/settings/exports - admin/settings/analytics
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Also this page: admin/settings/tickets. Below the Ticket Reference section.