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Luis

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Everything posted by Luis

  1. I have a few headings showing incorrectly on mobile. They're wrapping in the middle of a word. Changing headings font for a narrower one solves the issue for most of them but it would be nice it they could work with any font. I'm attaching screenshots. The images correspond to: /admin/settings/provider-configurations /admin/settings/store Thanks.
  2. Hi. I'm having a little trouble understanding how these 2 sets of configurations work In /admin/settings/subscriptions "Subscription Options", you have a Notifications section with: Days before invoice due date (3 in my case) Overdue reminder interval days Max overdue notifications But in /admin/settings/billing "Payment Options", you also have these Expiration notices: 14 days before expiration 13 days before expirations etc. How does that first option "Days before invoice due date" relates to those options below? When will the client receive their invoice expiration notification
  3. Would you also consider adding a separate logo for email templates? I'd like to upload an SVG logo for the UI (which is supported right now), but Upmind also uses that for email templates and some email systems like gmail don't render SVGs. It would be nice to have a PNG logo for those cases and an SVG version for the UI.
  4. Is there a way to localize the domain search widget? <script src="https://widgets.upmind.app/dac/upm-dac.min.js"></script> <upm-dac order-config-url="{orderConfigUrl}/order/product" currency-code="{currency}" ></upm-dac> Maybe passing the language code as a parameter or query string?
  5. It would also be great if instead of sending an email it created a support case (like a task renewal task)
  6. Hi I have my domains managed by Namesilo/Resellerclub largely, but some of those are registered in Porkbun (which has no module yet) and I also have a few custom ccTLD that are managed manually (registrations, renewals, payments, etc.). For those specific domains I set the "Provisioning configuration" to None in the Manage tab so basically Upmind is only managing the billing and no the provisioning. I was wondering if there's a way to create a notification/action or report for: - Domains names that have the Provisioning Configuration set to None - When they are about to expire, maybe when the invoice is generated. - But do not include domains whose provisioning is handled automatically by Upmind. This way I can get a notification and manage the renewal or payment manually. This will be specially useful when the number of domains grow. Thanks.
  7. In my case, the issue was that my website uses the "www" subdomain and all I needed to do is add that subdomain to upmind. After that, widget worked fine.
  8. Hi I need to create an action to let staff know when a client's invoice is about to expire. What's the trigger I can use for that? Which one is the action/trigger that's used to notify clients about imminent invoice expiration? (For example, 3, 10 days before expiration).
  9. Yes. I believe I’ll turn some of these into tickets. For the sake of organization.
  10. Hi this item in the activity log has the invoice number missing. It’s missing even in the original language, and placeholders are ok on Spanish (where number missing too). I’m attaching a screenshot.
  11. Hi After today’s update. Dates reverted back to English in other languages (at least Spanish) I’m attaching a screenshot.
  12. I was also looking for a way to archive this, since in my country they're implementing a digital invoicing platform soon to be rolled out to the general public (now only selected companies are participating). I was thinking on getting a list of all generated invoices every day, hour or so, and programmatically generate the legal local invoices in a third party system. But it would be nice if there's a way to do this in Upmind somehow, so we'll be able to manage everything in one place. There are some libraries available for anyone to use. I don't know if this would be something you would be interested on doing, but may I also send you a copy of the documentation? I believe people would be looking for a billing system once this is rolled out and mandatory and I am looking for something to offer to my clients.
  13. Yes, this is it. I recently started migrating to Upmind. Manual invoice descriptions would be very handy, I do custom website development and sometimes quotes/services are different for each client.
  14. I believe that 0$ invoices are affecting the "Average invoice value" Would it be possible to hide 0 invoices from the reports everywhere?
  15. Hi. These 2 items don't have translatable tags in localazy. Options inside those are not localizable either.
  16. One last thing they recently implemented invoice templating /admin/settings/invoice-template I didn’t take a look yet but maybe you can put some logic on the code.
  17. I see, i haven’t tried multi brand yet so I don’t know if it’ll let you run on the same backend or how it would work. Maybe someone on the staff could advise you better on that.
  18. Maybe having a brand for each case would work. i haven’t tried myself, but maybe you can set one for Pakistan and the other for the UK company.
  19. Hi. I'm seeing some issues when showing invoice numbers in the UI. Some invoices show a double # before the number. I believe the problem is that localazy's placeholder for invoice number {orderId} already renders a # before the number but it has an additional # before (#{orderId}). It can be fixed in the translated version by removing the first #, but not in the original text.
  20. Resellerclub is available as registrar in Upmind Razorpay is marked as coming soon. You can check integrations here https://upmind.com/integrations
  21. These are currently available. I don't know if one of them applies to you. I believe Paystack?
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