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Feedback Monkey

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Posts posted by Feedback Monkey

    Checkout terms not suitable

    in Feature Requests

    Posted

    The checkout system where there is a notice about terms is acceptable opt-in.

     

    There needs to be a checkbox present saying, "I accept x companies' terms of services", then within that customers profile on upmind a date, time, IP, when that checkbox was selected.

     

    Stripe has out-right stated the way Upmind opts in customers without an "acknowledgment" isn't usable as proof of a customer's cooperation with terms.

     

    We need this asap, really, asap! 

    • Like 2

    Cancellation request section ASAP

    in Feature Requests

    Posted · Edited by Feedback Monkey

    We need as a matter of urgency a tab or section within customer accounts that documents and lists any cancellation requests made.

    In said section it should log time, description, request reason, accepted / declined when etc.

     

    It would also need to be able to provide an API log, including their entire activity log.

    It would also need to include confirmation of acceptance of the TOS on checkout and when it was accepted.

     

    ---

     

    I am making everyone aware, that Stripe requires these above to counter-dispute any disputed payments.

    Without the above, you cannot dispute the payment with any chance of winning.

     

     

    • Like 1

    Stuff we need

    in Hosting Integrations

    Posted

    32 minutes ago, Seb said:

    Enhance integration is now live 🙂

    On their end they don't support SSO yet but as soon as they do we'll implement that also

    SSO into WordPress directly, or SSO into Enhance control panel?

    • Like 2

    cPanel sync accounts

    in Feature Requests

    Posted

    Not sure if mentioned before, but it's getting hard to keep track of cPanel accounts and customer accounts on Upmind.

    It would appear sometimes the account on Upmind is terminated but the termination isn't ran on cPanel.

     

    Would it be possible to create a sync function, like WHCMS has?

    • Like 1

    Allowing hard delete

    in Feature Requests

    Posted

    - There is also the request to delete things like old products / contract products and just clear them from the system. That's something we'll be adding 

     

    To be able to delete old provisions, old customers, old products, tickets from deleted customers etc

    Generating bearer token

    in FAQs! How do I do ...

    Posted · Edited by Feedback Monkey

    Hey

    6 hours ago, Boris said:

    Hi,

    Here is link to our documentation and you can check get token API.

    https://demoapi.upmind.io/doc/#api-Tokens-PostOauthAccess_token

    As you can see there - brand_id is not required at all.

    You can get whole information for your current logged object from /self call (https://demoapi.upmind.io/doc/#api-Me-GetSelf) - here you have all information you need for your client/user/guest

    Best,

    Boris

    Thanks for the guidance, 

     

    So the auth workflow:

    https://api.upmind.io/oauth/access_token - Get Bearer Token for User

    https://demoapi.upmind.io/api/self - Get Self/Current User

     

    Is there anything else I need to know; I am currently thinking of creating a new frontend in NuxtJS.

     

     

    Syncing Stripe Products too Upmind Products

    in Feature Requests

    Posted · Edited by Feedback Monkey

    Syncing Stripe Products / Subscriptions Linking - to Upmind Products/Subscriptions would enable us to have greater control and insight into payments than Upmind can provide currently. 

     

     

    It would be really good if we could have endpoints for Stripe Checkout so we can use Stripe checkout completely. 

    • Like 2
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