Viswanath VB Posted July 3, 2022 Share Posted July 3, 2022 the support ticket sensitive data by creating secured custom fields and store the sensitive data encrypted in the database. Delete sensitive data if ticket is closed Quote Link to comment Share on other sites More sharing options...
Seb Posted July 3, 2022 Share Posted July 3, 2022 So we were going to tackle this by having the concept of a 'vault'. Notes of a type 'encrypted' could be stored against a client or a contract product. They may be visible to clients or may not be. This is particularly useful if a client wants to share logins to for example their wordpress site for you to debug, or to an old host for a migration. We were also going to extend the idea to a central staff vault, so passwords that staff might need would be encrypted in a central panel like a password store. (Our internal roadmap ref: b892) Quote Link to comment Share on other sites More sharing options...
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