siggles Posted February 28 Share Posted February 28 Hi, so I have only made two purchases so far through the Upmind integration, one with my own personal debit card and once with my Business Debit card. Both transactions required me to put in an OTP (Santander). Both have been put in review by FraudMind. Obviously hopefully when the site ever gets busy and I get lots of orders, I dont want to have to review each and every order. Is there an optimal setting? How do others have it set, etc? Or am I doing something wrong? Quote Link to comment Share on other sites More sharing options...
Jason Posted February 28 Share Posted February 28 We have it set default and it's only flagged an order when we have duplicated the information used while testing... Are you using a vpn or the likes? Quote Link to comment Share on other sites More sharing options...
Seb Posted March 23 Share Posted March 23 Hi Siggles, We use different fraud scanning tools to set the scores so it's usually pretty accurate -- it's mostly based on IP addresses and addresses and distance between the two. So a VPN would often trigger Typically people set review around 75 and then the block quite high (~95) and then adjust it if they are getting a large number of fraud orders. Reviewing will allow payment to be made but stop provisioning until the order is accepted. Thanks Seb Quote Link to comment Share on other sites More sharing options...
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