psybox Posted January 4 Share Posted January 4 In the last month I have had 50+ tickets that have been a mixture of auto reply and emails that are from the same provider which don’t need actioned. I had to manually select and change the status to closed. It would be nice to; multi select tickets apply some kind of bulk action (it assign to x dpt, close and perhaps delete) 1 Quote Link to comment Share on other sites More sharing options...
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