Viswanath VB Posted July 20, 2022 Share Posted July 20, 2022 Ticket Timer is similar to Ubersmith’s Timer. It allows to schedule a specific ticket to perform some advanced actions such as: changing ticket status, changing ticket urgency (priority), changing department, flagging ticket to an admin, etc…It will even send you a notification when the Timer goes off. Quote Link to comment Share on other sites More sharing options...
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