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DOMAIN WIDGET NOT WORKING


DotHost NG

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8 hours ago, DotHost NG said:

I tried integrating the domain widget based on this tutorial - 

but I keep having the issue shared in the image attached to this topic

Kindly help review.

image_2023-06-02_060759574.png

You need to add your website's domain in the domains section in upmind. Otherwise it will not be authorized. 

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8 hours ago, DotHost NG said:

Just tried this and my domain is verified but not still working.

image_2023-06-03_064358101.png

Hi.

If your domain is for example website.com, but your site (the one that calls the widget) runs on www.website.com, you need to add the www.website.com in order to authorize it.

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3 hours ago, DotHost NG said:

I have the domain - dothost.com.ng
but the domain I added to my upmind is - clientarea.dothost.com.ng

Where are you showing the widget?

I'm assuming is on

dothost.com.ng

or

www.dothost.com.ng

 

So, you need to add dothost.com.ng or www.dothost.com.ng also to upmind. 

 

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I am showing the widget on - dothost.com.ng

the domain I added to my upmind is - clientarea.dothost.com.ng

 

if I add - dothost.com.ng to upmind, it will over-ride my website from displaying

@Luis, do you understand? 

 

By the way, why do the team respond slowly?
isnt there a live chat feature?

I really want to upgrade but I wish to make things prefect to some before I upgrade or get another platform to use.

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1 minute ago, DotHost NG said:

I am showing the widget on - dothost.com.ng

the domain I added to my upmind is - clientarea.dothost.com.ng

 

if I add - dothost.com.ng to upmind, it will over-ride my website from displaying

@Luis, do you understand? 

 

By the way, why do the team respond slowly?
isnt there a live chat feature?

I really want to upgrade but I wish to make things prefect to some before I upgrade or get another platform to use.

Yes. You should add that domain to upmind. It will tell you it's validated but not pointing to Upmind, this will be correct and it won't override your website as you won't change your DNS settings. It's just to tell Upmind that your domain is authorized to display information. 

 

As per the other question. I don't know why it's that way. 

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3 minutes ago, Luis said:

Yes. You should add that domain to upmind. It will tell you it's validated but not pointing to Upmind, this will be correct and it won't override your website as you won't change your DNS settings. It's just to tell Upmind that your domain is authorized to display information. 

 

As per the other question. I don't know why it's that way. 

Oh!

Doing that right  away..

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7 minutes ago, Luis said:

Yes. You should add that domain to upmind. It will tell you it's validated but not pointing to Upmind, this will be correct and it won't override your website as you won't change your DNS settings. It's just to tell Upmind that your domain is authorized to display information. 

 

As per the other question. I don't know why it's that way. 

Viola!

It works!
Thanks @Luis

image_2023-06-04_020051522.png

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59 minutes ago, Luis said:

Yes. You should add that domain to upmind. It will tell you it's validated but not pointing to Upmind, this will be correct and it won't override your website as you won't change your DNS settings. It's just to tell Upmind that your domain is authorized to display information. 

 

As per the other question. I don't know why it's that way. 

Why do have to add TLDs one by one when I have done that with my registrar and also set their prices over there?
@Luis, I'm doing this wrongly or what?

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34 minutes ago, DotHost NG said:

Why do have to add TLDs one by one when I have done that with my registrar and also set their prices over there?
@Luis, I'm doing this wrongly or what?

There is no price importing right now. I don't know if there's something in the roadmap. 

Maybe you can submit a feature request for that.  

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16 hours ago, Luis said:

Yes. You should add that domain to upmind. It will tell you it's validated but not pointing to Upmind, this will be correct and it won't override your website as you won't change your DNS settings. It's just to tell Upmind that your domain is authorized to display information. 

 

As per the other question. I don't know why it's that way. 

My domain widget keeps showing this...

image_2023-06-04_180628972.png

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1 hour ago, DotHost NG said:

Fixed but why is the manual provisioning not showing on the widget?

WhatsApp Image 2023-06-04 at 18.18.57.jpg

I believe Upmind doesn't have a way to retrieve available domains from tlds with manual provisioning.

Maybe you can ask your provider if they have a spinner or a way for you to implement it in your site.

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24 minutes ago, Luis said:

I believe Upmind doesn't have a way to retrieve available domains from tlds with manual provisioning.

Maybe you can ask your provider if they have a spinner or a way for you to implement it in your site.

opps!
WIll try to see what to do..

Thanks @Luis

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