wav3front Posted September 5 Share Posted September 5 Hi, When a customer requests cancelation for their service and it's approved by staff, the provisioning data on Enhance remain on server. Is this by design? Thanks Alex Quote Link to comment Share on other sites More sharing options...
0 Isma Posted September 9 Share Posted September 9 Hi Alex, The hosting will be suspended in Enhance once the CP status changes to "Cancelled." After a certain period, the CP status will then transition to "Closed," and the hosting will be permanently deleted from Enhance. Thanks, Isma Quote Link to comment Share on other sites More sharing options...
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wav3front
Hi,
When a customer requests cancelation for their service and it's approved by staff, the provisioning data on Enhance remain on server.
Is this by design?
Thanks
Alex
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