No updates in 7 weeks??

[FizzPop Media]

According to your changelog, there have been no changes to the software since 23 July. Is that right?

If so, is this product still in active development?

[Isma]

Hi there, we’re currently a bit behind on updating the changelog for Upmind. However, rest assured that we’re continuously developing our platform and regularly provide updates through our monthly newsletter and roadmap whenever there are new features or feature requests. We will update the changelogs as soon as possible.

Thank you for your understanding and patience

Regards,
Isma

[wav3front]

Same concern here. I've also read on other forums that the development of Upmind is slow.

 

[vira]

Hi Alex,

Thank you for your feedback and patience. We apologize for any concerns caused by the outdated changelog. Please be assured that Upmind is actively under development. While our changelog may not always reflect the latest updates immediately, we regularly share news about new features and improvements through our monthly newsletter and roadmap.

https://features.upmind.com/en/roadmap

 

Thanks,
Vira

[vira]

Hi there,

We’ve just updated our changelog and apologize for the delay. Thank you for your continued support, and feel free to check the latest updates!

https://features.upmind.com/changelog/1111-greatergreater-1120

 

Thanks,
Vira

[ParagonHost]

@FizzPop Media

We, too, pay attention to activity when we are working with Beta Apps. We like to ride the wave of development but are concerned when there are stalls due to Dev Community and/or funding issues. 

It was nice to see an update a few days ago. Much luv to the Dev Team! 

https://features.upmind.com/changelog

Recent Change Log update, September 18th, 2024

After a brief summer slowdown, we’re excited to announce a major batch of updates to round off Q3. While there’s too much to cover here, some key highlights include a new “Quick Invoice” flow that simplifies invoicing for one-off services by automatically creating catalog products in the background, groundwork support for SAML authentication to enhance security for Enterprise users, and the addition of Braintree as a supported payment gateway.

Join here: https://features.upmind.com/changelog

Here are the full release notes:

• NEW: 'Quick Invoice' functionality to simplify invoicing for ad hoc services

• NEW: Implement support for admin session transfers using the new auth_code grant type

• NEW: Add advanced category and product field for managing UI metadata

• NEW: Implement Braintree payment gateway

• NEW: Surface report codes within the catalog product listing

• NEW: Surface report codes when managing product options

• NEW: Surface invoice cancellation reasons

• NEW: Add bulk 'Get info' control for domain configurations/registrars

• NEW: Add 'Brand' filter for retentions listing

• NEW: Render provisioning iframe if returned in request action logs

• NEW: Show and bypass refund warning message for future paid invoices

• NEW: Add prompt to apply product interval changes across existing products

• NEW: Add 'Disable' affiliate account control to block abusers

• NEW: Highlight which saved card details support automated payments

• NEW: Add catalog product breadcrumb root nodes to improve navigation UX

• FIX: Brand retention filters dropping between status tabs

• FIX: Redirection after creating a 'Lead' ticket

• FIX: Email list refresh bug

• FIX: Webhook list refresh bug

• FIX: Add allow-modals to iframe sandbox attribute

• FIX: SupportPal imports

• FIX: Translation field display bug

• FIX: Auto-renew controls were incorrectly shown for trial products

• FIX: Uncaught (non-409) errors on basket convert call

• FIX: Client filter used when listing contract product categories

• INTERNAL: Reduce phone input debounce

• INTERNAL: Sync Localazy translations

[Gjangu]

Just seems like filler updates really. Even at that, the filler updates are taking weeks if not months to push out. It appears that actual updates introducing features such as soft delete, SMS notification channels, more UI controls etc are just falling to the waste side. 

[Gjangu]

I’ve had to go back to WHMCS now, Upmind is too closed source, and if you want to make a little change, you can’t and have to wait weeks for if the change is posted in the update log. 
 

Shame Upmind doesn’t have a public version that is self hosted, if that was the case I’d reconsider Upmind. 
 

I had to wait months for a very small feature, made it myself in 20 minutes in WHMCS. 

[Isma]

Hi there,

First off, we want to sincerely apologize for the slow updates. Rest assured, we’re always working to improve. Our current focus has been on enhancing the UI for a better user experience.

In the short term, our provisioning team is prioritizing the release of Provisioning v2. This will give Upmind customers full control over changes to the provider code and allow them to run their own provisioning systems, as well as build proprietary integrations. After that, we’ll be turning our attention to updating more open-source payment options.

We truly value your feedback and hope you’ll give us another try in the future. We’re always active not only in our changelog feature base but also send out monthly newsletter updates to keep you informed.

Thank you again for your patience and understanding!

Regards,
Isma

[Venimo]

I'm also thinking to go back to WHMCS, the reason mainly is the lack of features I need, such as Mollie (Payment method) and WISP (for game hosting purposes)

For both of the features i already wait 5 months...

Edited September 24 by Venimo

[cladhost]

Yea, I am going to be moving back to WHMC if things don't improve, updates are too slow, and don't seam to add any value to our business. I have been waiting almost since launch for basic functionality, which I could've made myself with another hosting panel in mere minutes.