Slimx Posted April 21 Share Posted April 21 The fact that products are permanently locked in our catalogue just because they have been sold in the past is a nucance. IE. Maybe i am selling a hosting package, but no longer want to offer it. I should be able to just "delete it". Not be stuck with it just because a customer is subscribed to it. -- What's worse is, I took the initiative of going in and individually modying each customer's order of this product and yet still cannot delete the product because it is tied to previous invoices. -- I think we should have the freedom to delete products as we please. I literally had to make a category caleld "JUNK" and hide it, to shove some products in there. 1 Quote Link to comment Share on other sites More sharing options...
Venimo Posted April 21 Share Posted April 21 42 minutes ago, Slimx said: The fact that products are permanently locked in our catalogue just because they have been sold in the past is a nucance. IE. Maybe i am selling a hosting package, but no longer want to offer it. I should be able to just "delete it". Not be stuck with it just because a customer is subscribed to it. -- What's worse is, I took the initiative of going in and individually modying each customer's order of this product and yet still cannot delete the product because it is tied to previous invoices. -- I think we should have the freedom to delete products as we please. I literally had to make a category caleld "JUNK" and hide it, to shove some products in there. Had the same I called my Category Trash hahaha! 1 Quote Link to comment Share on other sites More sharing options...
Isma Posted April 22 Share Posted April 22 Hi guys, it's possible to delete a product, but there are a few steps you need to take first. You'll need to cancel and close the product, as well as any associated invoices. Once the product is in a closed status, you'll be able to delete it from your admin catalog. Additionally, if you want to keep the product in your catalog for reference but hide it from clients, you can do that too. Just disable the ability for anyone to order it. If you encounter any issues or have further questions about this process, please don't hesitate to raise a ticket. Hope that helps! Quote Link to comment Share on other sites More sharing options...
Slimx Posted April 22 Author Share Posted April 22 Isma this is just way too invasive. Why wouldn't deleting a product just do that automatically? We know how to hide the products, it's the lack of deletability that's very very annoying. Quote Link to comment Share on other sites More sharing options...
Isma Posted April 22 Share Posted April 22 Thanks for sharing your thoughts! We totally understand the frustration. Rest assured, we're already on it! We've added this to our feature request list and roadmap 🙂 Quote Link to comment Share on other sites More sharing options...
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