[Ability to Submit Pre Sales Helpdesk Ticket, without creating an account.]

Hi,

Has the widget been released for a pre sales support ticket creation process?

Thank you

[Ability to Submit Pre Sales Helpdesk Ticket, without creating an account.]

Perfect, thank you.

[Ability to Submit Pre Sales Helpdesk Ticket, without creating an account.]

Hi Darren,

Thank you for replying.  So currently we have a direct link to submit a pre sales help ticket within the system.  The user does not have to create an account to do this, and its a nicely constructed online form submission.  I could create an online form, and use the solution you mention above, however I was trying out Upmind and wanted to see if that was already worked in.  Many times we have clients who want to ask a pre sales question without going through the account creation process.

Thanks again,

Cheers.

[Ability to Submit Pre Sales Helpdesk Ticket, without creating an account.]

Hi,

Is there a setting to make the ticketing support system available on the client app so that a person could submit and ask pre sales questions using the ticketing system without going through the creation of an account?

Thank you