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Disputes


jwhm

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So I’m having difficulty with handling disputes as Stripe require a exportable log now to prove a customer was using the product(in the case of SaaS and hosting etc), is there any way we could get a button that exports a customers activity including logins, etc as proof they were using the service, and a section that we can export their cancellation requests etc

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Can definitely get this export yes -- I imagine we'd need different types of export

1. GDPR data request (all personal information)
2. Account export - to get a list of all services, invoices etc
3. Data log export to get an audit of everything that has happened -- this would basically be an export of the activity log.

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