Import clients

[WebFoundry]

I still have some clients that needs to be imported.  I downloaded the CSV clients.csv from your repository, and wanted to test with importing 1 client.
In "Import files list", I get "SAFE" to import.

But when I import the list, I get several errors, also stating "wrong file structure" when I want to proceed.
I clearly must be doing something wrong here 😀

I only want to use this, because I don't want my clients to receive a new Welcome mail and need to verify their mail again.

 

[WebFoundry]

[vira]

Hi there,

Thank you for sharing the details. It looks like the issue is caused by uploading the clients.csv file in the wrong field. Based on your screenshot, it seems you’ve selected the field meant for importing product files, which is why you’re seeing errors about missing fields.

Could you please ensure that you upload the clients.csv file in the correct field for importing clients? That should resolve the issue.

https://docs.upmind.com/docs/how-the-import-system-works

 

Thanks,
Vira