Martin Posted November 3 Share Posted November 3 Hi there, I have just started using Upmind and set up all required for my Reseller Account. I have registered for now with Go Daddy and set this up including API info in Upmind and all looks well. However, when I buy some web package and a domain the web package builds fine and the card is charged as expected but with the domain order piece I get this error "Internal provision provider error" I can provide the raw code if that helps. Any idea ? Thanks Martin Quote Link to comment Share on other sites More sharing options...
vira Posted November 4 Share Posted November 4 Hi Martin, Could you please ensure that the integration with domain registrar is correctly configured, including the API Key and API Secret? You may refer to our guide for further steps on how to link GoDaddy with Upmind, here. If the issue persists, would you mind raising a ticket so we can further check your account? https://docs.upmind.com/docs/getting-help-from-upmind Quote Link to comment Share on other sites More sharing options...
Martin Posted November 4 Author Share Posted November 4 hey many thanks for your reply. I have double checked and all is fine so have created a support toicket fro you guys to have a look. Thanks for your help on this TA Quote Link to comment Share on other sites More sharing options...
Martin Posted November 5 Author Share Posted November 5 Hi there I have raised a support ticket but not heard anything as of yet? TA Quote Link to comment Share on other sites More sharing options...
vira Posted November 6 Share Posted November 6 Hi Martin, We’ve already replied to your ticket and saw your response. Could you please check it again? Quote Link to comment Share on other sites More sharing options...
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