[Consolidation of invoices]

Hello team,

 

I have a query about how the consolidation of unpaid invoices will work.

For example one of the customer had a unpaid renewal invoice for x product and then he bought a new product. He wants to the both invoices to be merged in one. Can we consolidate those two invoices into one. Kindly anyone give a clear explanation in this regard.

 

Thanks and regards,

Athaulla Khan,

Spidyhost

[How to make a Credit Note not to cancel the service creation/upgrade]

Hi Luis,

When you are  trying to upgrade or change a product  there is a option to choose "Apply changes free of charge."   at the bottom the invoice page which makes the invoice paid with the payment of 0.00 price. So i think this would help to upgrade or change the current plan with 100% discount rate without using credit notes or cancellation. I have also added a screenshot attachment for the easy understading. Hope it's help you.