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  1. Today
  2. Hmm โ€“ checking it again, i now intermittently see 404s or 'Index of /'. Are you sure you've got your DNS setup correctly and there are no old records kicking about?
  3. That link appears to have your domain in it twice โ€“ try https://mycloudforge.cloudforge.af/order/product?pid=27831d63-50d8-2499-269b-e49e176259e0 instead. It works for me
  4. I created packages in the web hosting package, the packages links were working, but since two days all of links are not working and it displays the error Not Found, screen shot below, I would appretiate any advice. https://cloudforge.af/mycloudforge.cloudforge.af/order/product?pid=27831d63-50d8-2499-269b-e49e176259e0
  5. Last week
  6. 0.93.4 (25/01/2024) - NEW: Display activity log on admin credit note view - FIX: Loss of provision field values upon encountering a 422 - FIX: Refresh of allowed file types following BOS update - FIX: Hide read-only `amount` field when making manual invoice payments - INTERNAL: Sync Localazy translations 0.94.0 (14/02/2024) - NEW: Show child invoices in admin and parent contexts - NEW: Implement client area invoice template slots - FIX: Honour `forceAutoPayment` setting when updating saved payment details - FIX: Category description not shown for 'productless' categories - FIX: Contract product category filter - INTERNAL: Clean up duplicate commas in address output - INTERNAL: Sync Localazy translations 0.94.1 (23/02/2024) - FIX: Absolute clients data filter - INTERNAL: Sync Localazy translations 0.94.2 (26/02/2024) - FIX: Ticket department listing limited to 10 results 1.0.0 (27/02/2024) - FIX: Verify pin bug where only 3 results are shown - INTERNAL: (MASSIVE) Migration to Vue 2.7 and Vite build - INTERNAL: Sync Localazy translations 1.0.1 (27/02/2024) - FIX: Client-side notes/secrets UI not working for imported clients - FIX: Basket item quantity control now working 1.0.2 (28/02/2024) - FIX: Custom domain DNS instructions not showing 1.0.3 (28/02/2024) - FIX: Payment flow for shared invoices 1.0.4 (01/03/2024) - NEW: Implement `skip_count` across core listings to help perceived performance - INTERNAL: Sync Localazy translations 1.0.5 (01/03/2024) - FIX: Breaking UI when no cProd condition is returned 1.0.6 (01/03/2024) - FIX: Broken pagination for dynamic report creation 1.0.7 (05/03/2024) - FIX: Modify product dry run logic - FIX: Date filters on ticket polling - FIX: `collapseNav` logic 1.0.8 (08/03/2024) - FIX: Host control ยป Domain Settings form not submitting - FIX: Handling of existing basket image fields - FIX: Missing segment display modes - FIX: Import of dynamic module menu component(s) - FIX: One-page basket quantity control logic 1.0.9 (12/03/2024) - FIX: Modify product dry run logic on date change 1.1.0 (12/03/2024) - NEW: Support setting of default currency based on `navigator.language` - INTERNAL: Implement 'WIPLocaleCodes' for unsupported translation langs 1.2.0 (15/03/2024) - FIX: Remove delete avatar option for gravatar images - INTERNAL: Sync Localazy translations 1.3.0 (25/03/2024) - NEW: Surface related email history under activity log modal - FIX: Webhook trigger management - INTERNAL: Tweak Sentry `ignoreErrors` rules - INTERNAL: Sync Localazy translations 1.3.1 (25/03/2024) - NEW: Implement 'DateCancelledSorter' and 'DateLapsedSorter' - INTERNAL: Sync Localazy translations
  7. Hi Ryan, We're looking to see what we can do on the API limits - we'll likely implement a call limit and enable it to the lower plans as well.
  8. Hi. It would be great if you could add the option to order canceled invoices and canceled/lapsed products &services by cancelation/lapse date in the admin area: /admin/billing/invoices/list/cancelled /admin/products/list/cancelled /admin/products/list/lapsed Right now is very hard to find newly canceled or lapsed items. Thanks.
  9. Hi @Luis โ€“ to address your points: 1. Active clients are those who have an active product or service (essentially anything that hasn't lapsed) or those who made a one-time purchase within the last 30 days. 2. Inactive products are counted towards your catalogue product limit โ€“ but this limit is only on the free tier and should be ample for most. 3. Monthly limits โ€“ such as # of clients, invoices, staff, billings etc โ€“ are calculated across all your brands, rather than per brand. I hope that clears things up ๐Ÿ™‚. We'll get these questions added to the FAQs on our pricing page.
  10. I agree I am concerned. Seeing as you cannot hard delete clients for some reason, nor can you hard delete old products/services how will billing work?
  11. Thank you for this information. After reviewing your new pricing model I see the API isn't included until the growth package. This makes upmind an unfeasible solution for my use case.
  12. Hi everyone, I was reviewing the new pricing structure and I have a few doubts: Active clients: is this the number of actual clients or the number of active services? If it's the former, can we disable clients to lower count? Catalogue products: do inactive products count? There are some cases where a product is no longer being sold but it cannot be deleted because it was already used. Brands: if you have multiple brands, will the limits be applied per brand or to the total number of brands? (example the starter plan has 500 monthly invoices, would it be considered as 500 invoices for each brand totaling 1000 or just 500 for both of them?). Thanks.
  13. @Seb if you were on free waiting for some features to be released before using live, the jump is now to ยฃ24 month for branded as against ยฃ16 month (inv vat). Warning / notice that it was going to happen would have been appreciated for existing testers. Especially after you just released a newsletter. Will you give existing free clients some coupon / joy to lock in at old price?
  14. Hi Siggles, We use different fraud scanning tools to set the scores so it's usually pretty accurate -- it's mostly based on IP addresses and addresses and distance between the two. So a VPN would often trigger Typically people set review around 75 and then the block quite high (~95) and then adjust it if they are getting a large number of fraud orders. Reviewing will allow payment to be made but stop provisioning until the order is accepted. Thanks Seb
  15. Hi We did a lot of analysis on the pricing and it makes it cheaper for almost every single user of ours -- including dropping a number of people from paid to free. We've increased staff users from 1 to 3 on the free plan. However we also haven't changed the plans of any existing clients -- they remain on the existing plans and can change if they want (and most would do given that the new pricing is almost always cheaper) I see the point on webhooks not being available on our starter plan and we'll see if we can enable those on that -- the problem is that can be quite expensive for us to provide as it's very bandwidth intensive, so we might need to limit the number available. Obviously we're a SAAS solution so we're not just a software business - it costs us to host the service too. As to monthly invoice totals, I think they are very reasonable - for a business turning over $3.6 million we'd only charge $1500 a month.
  16. Yes -- all the data is under settings -> reports. You can download as CSV. You can also send the data daily to S3 under settings -> accounting & reports
  17. Pleased to say we now support up to 3 staff users on our free plan, so that you can get setup without charge
  18. This is updated now - https://upmind.com/pricing
  19. Hi Ryan Yes you can do this via the API. The state of our API is that it is ready but our documentation is not. Our frontend app just uses our API- so basically the API is what we use ourself to develop. We do have nascent API docs at https://demoapi.upmind.io/doc but in reality if you were building this the easiest solution is to do the below steps in our admin area and just examine and copy the network request in the browser. You would make an API call to create a client, then add a product with a zero price monthly Then when they cancel you would just update the product to have a price. Or you could have two products and upgrade/downgrade between them. So for instance 1. Add a client 2. Add a product (with zero price) 3. When they cancel do a modify product to a different product
  20. We made an important decision to be a SAAS product as it enables us to make a much better product- but some important things: 1. We're currently working on data residency options so you can choose different locations for your data when you sign up. 2. You can get all of your data at any time -- go to settings -> Accounting & Reports and you can enable 'External storage'. This sends your key data daily to an S3 bucket of your choice -- more options coming soon for locations. 3. We're working on provisioning v2 at the moment which you can run yourself, so all the server info you have is then stored wherever you like (should you want this) 4. We never store any financial data like card information - this is all stored with the payment gateways you choose and we just store token.
  21. At upmind we're just software, so you add in your own payment gateway credentials We support multiple gateways - but most common are PayPal or Stripe. So you would sign up for your own account with them and then they will give you an API key that you enter into Upmind. We have guides on how you can configure those gateways here: https://docs.upmind.com/docs/how-to-add-payment-gateways https://docs.upmind.com/docs/how-to-add-stripe-as-a-payment-method https://docs.upmind.com/docs/how-to-add-paypal-as-a-payment-method The payouts then come from those payment gateways -- we don't touch the actual payments or money at all
  22. Hi Pradeep, Just to update you the Upmind team is currently working on integrating an open-source payment gateway โ€“ it's a complex job. This will enable anyone to create different payment gateways and help us add new payment options more quickly. This month, we've added Coingate as a new payment gateway integration. I apologize for not including the payment gateway you requested, but please know that it's still part of our plans for the future. Additionally, for payments in India, we support Razorpay. Rest assured, once we have Instamojo or another open-source payment gateway available, we'll notify you here. Your patience and understanding are greatly appreciated. Best Regards
  23. Guys this won't happen. Leave it.
  24. Seems like a few months already gone by and there has been no update on this.
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