Ramer Ian Posted September 18, 2023 Share Posted September 18, 2023 Hi Upmind Team, I wanted to reach out to let you know that I'm having trouble with my custom domain (app.wpgenius.org). It doesn't seem to be working, and I think I might be on the blocked list. Recently, my email and Google account were hacked, so I'm wondering if that could be the reason why. I would appreciate it if you could take a look and let me know what's going on. Here is the screenshot of the error notice: (https://prnt.sc/kNur9kaL-yzc) Thank you for your help. Quote Link to comment Share on other sites More sharing options...
Seb Posted October 3, 2023 Share Posted October 3, 2023 That error occurs if there is a block against the IP accessing it. We have firewalls that block based on different activity based on certain timeframes. It's pretty rare for a block to happen to an actual user. If you message us your IP address when this occurs we can check the logs - but all our blocks are typically temporary for a few minutes at most anyway Quote Link to comment Share on other sites More sharing options...
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