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URGENT: The customer must be at least 6 characters. (Realtime Register)


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I found an issue in the Realtime Register integration, which stops me from continuing using your platform. I have opened a support ticket but responses are really slow so I'm reporting it here.

When you set up the integration the "customer" field required values at least 6 characters long, but when I signed up for Realtime Register they issued me a customer name that is 5 characters long. I therefore cannot set up the integrations and everything is stalled until this is fixed. Here are 2 screenshots, the first is upmind and the second is the realtime register customer portal.

883678154_Screenshot2023-08-22at16-50-09UpmindExistingregistrars(SURFD).png.42271313fb762ee906b1e5993228aef8.png601052344_Screenshot2023-08-22at16-51-51RealtimeRegister-Accountdetails.png.5dc95aa240b3e636df68c608bf2adbef.png

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