Feedback Monkey Posted May 25, 2022 Share Posted May 25, 2022 Can you enable or allow us to actually hard delete cancelled services, tired of seeing "Oops, this link is broken or no longer exists!" 😄 Would also be nice if we could hard delete products with cancelled services "Item already used by contract product and cannot be deleted!"!  Driving me loopy having unclean untidy services with nothing attached but unable to remove them 😞 2 Quote Link to comment Share on other sites More sharing options...
Marc Posted May 29, 2022 Share Posted May 29, 2022 +1 for this - need a hard delete for products / services & clients 1 Quote Link to comment Share on other sites More sharing options...
Seb Posted May 30, 2022 Share Posted May 30, 2022 Will come to this when we spend the time neatening flows in a couple of weeks. 1 Quote Link to comment Share on other sites More sharing options...
Ryan Posted October 8, 2022 Share Posted October 8, 2022 Any update on the Hard Delete feature? Quote Link to comment Share on other sites More sharing options...
Seb Posted October 10, 2022 Share Posted October 10, 2022 There are three separate things here - The first is a brand 'reset' - which is what we're doing for a few people. This is where they have signed up and then create test data to check it all works, and then once they are happy they want to start for real. We don't have a 'test' mode as such so they want to basically hard reset their data. This is something we're adding soon. - In terms of a 'hard delete' of invoices or transactions, it's not possible to just delete one thing as it'll ruin your reporting, balances etc. Upmind is designed to proper accounting standards so you can't just delete an invoice. If an invoice is credited, there is a corresponding credit note. Invoices + Credit Notes + Payments + Trade Debtors = 0. If you just delete something you break things. - There is also the request to delete things like old products / contract products and just clear them from the system. That's something we'll be adding   2 Quote Link to comment Share on other sites More sharing options...
Feedback Monkey Posted October 10, 2022 Author Share Posted October 10, 2022 - There is also the request to delete things like old products / contract products and just clear them from the system. That's something we'll be adding  To be able to delete old provisions, old customers, old products, tickets from deleted customers etc Quote Link to comment Share on other sites More sharing options...
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