Viswanath VB Posted March 29, 2023 Share Posted March 29, 2023 Add a option for clients for stop reopening closed tickets. Some clients will keep reopening same ticket instead of creating new ticket. 1 Quote Link to comment Share on other sites More sharing options...
SHAIK VAHID Posted June 17, 2023 Share Posted June 17, 2023 It's upto customer freedom. Whether he want continue conversion and create new ticket. That's won't effect anything much. 1 Quote Link to comment Share on other sites More sharing options...
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