Edwin Posted March 13, 2023 Share Posted March 13, 2023 Hi, I need to modify the Next Renewal date of an active product. But I got an "API request invalid!" error. Can you help me out? 1 Quote Link to comment Share on other sites More sharing options...
Seb Posted March 14, 2023 Share Posted March 14, 2023 Hi Edwin If you take a look at the network logs in your browser you'll see the exact API error that is returned. Without logging in as you I can't see the exact reason but it's probably a condition or something that isn't valid with what is changed. We don't throw the direct API responses out to the browser toast modal as sometimes they can be a bit technical Thanks Seb Quote Link to comment Share on other sites More sharing options...
Edwin Posted March 14, 2023 Author Share Posted March 14, 2023 Hi Seb, Thanks! I got the error message: "The difference between the old and new due date has to be a multiple of the billing cycle!". Why does it need to be a multiple of the billing cycle? Quote Link to comment Share on other sites More sharing options...
Seb Posted March 14, 2023 Share Posted March 14, 2023 That's an option you can set on a product - called 'Lock due date to billing cycle'. If you unselect that option it should then allow you to change the due date 1 Quote Link to comment Share on other sites More sharing options...
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