Akash Posted March 1, 2023 Share Posted March 1, 2023 @Seb are you guys planning to add the live chat support or a discord community where we can get the Upmind team's attention? Upmind team's response on tickets is not very good these days and there's no way to contact you or someone else directly. I have been waiting for response on tickets for more than 10 hours now. It's again a critical bug which is stopping me from updating a product renewal date. 1 Quote Link to comment Share on other sites More sharing options...
Viswanath VB Posted March 1, 2023 Share Posted March 1, 2023 8 minutes ago, Akash said: live chat support Till few weeks ago they had live chat widget on the upmind website i have chatted multiple times. but now it's not showing. Quote Link to comment Share on other sites More sharing options...
Chris Posted March 2, 2023 Share Posted March 2, 2023 @Akashcan you message me the ticket ref 1 Quote Link to comment Share on other sites More sharing options...
Akash Posted March 2, 2023 Author Share Posted March 2, 2023 @Chris the issue is now resolved. Harry replied to it. But in general it will be good if we can reach you guys directly (at least untill Upmind is out of Beta). 1 Quote Link to comment Share on other sites More sharing options...
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