Feedback Monkey Posted December 20, 2022 Share Posted December 20, 2022 Hey, I was wondering if there was plans to re-consider the staff price per seat at 15$? It's a bit expensive if you have a 10+ staff count, I am going to end up having to share one account around. 1 Quote Link to comment Share on other sites More sharing options...
Seb Posted December 21, 2022 Share Posted December 21, 2022 No I think our pricing is amazing. It's obviously against our terms to share an account. 1 Quote Link to comment Share on other sites More sharing options...
Feedback Monkey Posted December 21, 2022 Author Share Posted December 21, 2022 (edited) 1 hour ago, Seb said: No I think our pricing is amazing. It's obviously against our terms to share an account. Well that just stops people using shared support 🤦♂️ Serverhealers all etc on their shared support plans ask for one seat for multiple agents to share, you have to pay for dedicated or individual team support which is 1k+ for agents to use individual seats. Edited December 21, 2022 by Feedback Monkey 1 Quote Link to comment Share on other sites More sharing options...
Feedback Monkey Posted December 21, 2022 Author Share Posted December 21, 2022 Quote Link to comment Share on other sites More sharing options...
Feedback Monkey Posted December 21, 2022 Author Share Posted December 21, 2022 Same with Bob, and other outsourced support - all their agents share a single support login 😞 Quote Link to comment Share on other sites More sharing options...
Seb Posted December 21, 2022 Share Posted December 21, 2022 Sure but that's because they work on support systems which bill per client rather than staff user. We can come up with some custom setup for agencies like this that actually allows them to log into remote brands easily from centralised 2FA logins. Quote Link to comment Share on other sites More sharing options...
Feedback Monkey Posted December 21, 2022 Author Share Posted December 21, 2022 Any chance we can have a temp exemption until then for outsourced support to share a single staff seat? Quote Link to comment Share on other sites More sharing options...
Viswanath VB Posted December 21, 2022 Share Posted December 21, 2022 2 hours ago, Seb said: It's obviously against our terms to share an account. @Seb I think account sharing abuse can easily fix by adding this feature. If a agent login on new device then his previous login will be automatically logout. So account sharing will not be possible. Quote Link to comment Share on other sites More sharing options...
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