Feedback Monkey Posted May 11, 2022 Share Posted May 11, 2022 Add a option to packages that enables or disables ticket based support for specific packages. As some of us would be able to not offer ticket support on basic packages, or offer support at extra cost. Quote Link to comment Share on other sites More sharing options...
Seb Posted May 11, 2022 Share Posted May 11, 2022 Expanding this a little more: - Would you want to offer any support at all, or only when a specific product is ordered? Quote Link to comment Share on other sites More sharing options...
Seb Posted May 11, 2022 Share Posted May 11, 2022 We've got a feature request in to only allow access to specific departments when a product exists, but in theory we could just remove *any* departments from being available unless there is a product that allows access. Quote Link to comment Share on other sites More sharing options...
Feedback Monkey Posted May 11, 2022 Author Share Posted May 11, 2022 To clarify, when creating a package/product specifying whether or not(yes or no) has ticket support full stop, and if it does have ticket support specify a department. Quote Link to comment Share on other sites More sharing options...
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