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Change product prices but keep old client's pricing.


Luis

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1. What would happen in the case of a product free for the first 3 months then the price changes to $5 per month? 

2. What happens to existing customers where product prices need to be increased each year? 

3. Can clients cancel a free product? 

Edited by Clive
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1. What would happen in the case of a product free for the first 3 months then the price changes to $5 per month? 

We store on the contract product at the time of ordering so it would revert to the price originally stored not the new catalogue price.

2. What happens to existing customers where product prices need to be increased each year? 

You would have to change them on the individual existing contract products. We can create tooling and endpoints to do that in bulk.

3. Can clients cancel a free product? 

Yes

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2 hours ago, Seb said:

1. What would happen in the case of a product free for the first 3 months then the price changes to $5 per month? 

We store on the contract product at the time of ordering so it would revert to the price originally stored not the new catalogue price.

2. What happens to existing customers where product prices need to be increased each year? 

You would have to change them on the individual existing contract products. We can create tooling and endpoints to do that in bulk.

3. Can clients cancel a free product? 

Yes

It would be great to have a way to filter clients with old contract prices and bulk update them to the new prices (in case there's need to do that).

In the admin's UI, I mean.

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Just now, Luis said:

It would be great to have a way to filter clients with old contract prices and bulk update them to the new prices (in case there's need to do that).

In the admin's UI, I mean.

Also, maybe notify them via email when their prices get updated. Or get a list of all modified contracts in order to notify them manually.

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