Jump to content

Issue with adding an external domain


Recommended Posts

We are having an issue with adding an external domain name so our customers can access us from client.hostsimple.net instead of rdjhl4fa0acg.upmind.app. When I ping the website, the ip appears which appears on the A name. When I try to verify the domain name I get the error "Domain verification failed". I gave it many hours so it should have propagated by now like all the other dns changes I did before.

Edited by Host Simple
Link to comment
Share on other sites

  • Host Simple changed the title to Issue with adding an external domain

I just disabled my adblocker and it verified the domain after I refreshed the page. I would recommend you place a adblocking warning on the admin panel so the admin knows functions may break while an adblocker is in use. I also checked the inspect element and I can see the adblocker was blocking a GET request to verify the domain. I am using adblock on google chrome by the way.

Link to comment
Share on other sites

9 minutes ago, Host Simple said:

We are having an issue with adding an external domain name so our customers can access us from client.hostsimple.net instead of rdjhl4fa0acg.upmind.app. When I ping the website, the ip appears which appears on the A name. When I try to verify the domain name I get the error "Domain verification failed". I gave it many hours so it should have propagated by now like all the other dns changes I did before.

Issue has been resolved by disabling the adblock.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...