Luis Posted July 20, 2022 Share Posted July 20, 2022 Hi. I created an account and after setting up some stuff I enabled two step verification and scanned the QR code. Now I'm not able to access the account due to 2 step code not being valid. I tried to reset the password but it asks for the code there also. My assigned domain would be this: z6wu8ktwt9ux.upmind.app I haven't linked custom domain yet. Is there a way to solve this? Quote Link to comment Share on other sites More sharing options...
Seb Posted July 20, 2022 Share Posted July 20, 2022 Hi Luis Can you check you are trying to log into the admin area (not the client area)? URL would be z6wu8ktwt9ux.upmind.app/admin Quote Link to comment Share on other sites More sharing options...
Luis Posted July 20, 2022 Author Share Posted July 20, 2022 You're right! I was trying to login to the client area 😂. Sorry But I'm now in the admin area, on both the temporary domain and upmind's site, and I'm not getting the reset password email. I'm trying to reset it with the link. Quote Link to comment Share on other sites More sharing options...
Seb Posted July 20, 2022 Share Posted July 20, 2022 @Luis I'll dm you Quote Link to comment Share on other sites More sharing options...
Dale Posted April 18, 2023 Share Posted April 18, 2023 Seb same deal - can you please advise how to de-activate two step verification so I can setup all over again so I can get into the admin login. Definitely the Admin login Thanks Dale Quote Link to comment Share on other sites More sharing options...
Seb Posted April 18, 2023 Share Posted April 18, 2023 Hi Dale, Can you send us an email to [email protected] and we can start the process to reset? Thanks Seb Quote Link to comment Share on other sites More sharing options...
Dale Posted April 18, 2023 Share Posted April 18, 2023 Thanks Seb doing now Quote Link to comment Share on other sites More sharing options...
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