Jump to content

Centurian

Members
 View Profile  See their activity

  • Posts

    8

  • Joined

  • Last visited

 Content Type 

Posts posted by Centurian

    Canned responses

    in Service Desk Feature Requests

    Posted

    You can get this done by simply installing autohotkey software in your windows PC.

    Then you need to open a new file like newfile.ahk and then add codes like below to have canned responses setup for your tickets. Once you are done with the code added inside the file, simply save it and run the file. Then only type the macros you have set for your statements and the canned responses will be auto pasted. This not only works on tickets but with literally anything.

    ::hi::

    send,

    (

    Thank you for contacting us.

    )

    Return

    Embargo Nations

    in General Discussion

    Posted

    For ex: There are many hosting providers who have banned their hosting from some countries. I also want to know is this mandate to block certain countries from using our service? I am not so sure about the legal stuff here. 

    Also there is a module for restricting certain countries from accessing the site/creating account for whmcs.

    https://marketplace.whmcs.com/product/5467-country-restrictions

    I know this can be technically challenging. So not expecting this feature asap but just a suggestion in the future possibly.

    Issue with Invoices and unable to change the default currency

    in Bug Reports & Usability Feedback

    Posted

    Hi Seb, thanks for the reply. You are right bout stripe. They need the company to be fully incorporated and mine is already done. So their rules are, by default i can use INR to make transactions and receive money from anyone within India. However if i wish to receive money from abroad clients, then i need to have import export code which i am still working on getting one.

    So in the meantime, can you please change the default currency to INR? I couldn't find a ticketing system to create one.

    Also, please only change the currency and retain all other data about my profile and other info so that i don't have to start over again.

     

    I also have one more question regarding PayPal integration. I followed your kb but couldn't find much info about PayPal because when i research online, it looks like Indian businesses who have PayPal integrated on their website can't receive money domestically from other PayPal users as they are no longer supported for domestic transactions in India. We can still receive money from other countries but just not from Indian users. So i think integrating Razorpay would be great. There are other payment gateways as well such as CCAvenue, PayU etc. Razorpay is really good but i would suggest you guys to check others as well since Razorpay transaction fees are a bit high. 

     

    Last question probably 🙂

    How do I make my admin panel show the payment gateway to the users automatically based on their country?

    EX: I want to show only Razorpay gateway to Indian users or only stripe to Indian users. For other country people, i want to show PayPal. How can I do this?

     

    Thank you so much for taking the time to read my long replies. Really appreciate it.

    Issue with Invoices and unable to change the default currency

    in Bug Reports & Usability Feedback

    Posted

    Hello Team,

    Thank you for making such an awesome product and I really liked how simple the billing system is when compared to WHMCS. I was trying to test payments using the stripe integration I have setup and it is failing due to a regulation in stripe about choosing INR as the default currency.

    So I tried changing it from settings and under my organization settings to INR from US dollars but when I hit save, it will save that I already have invoices which are pending and the changes cannot be saved.

    I have cancelled all of my invoices if you check my account, you will see. So I think this is a bug or I am missing something.

    Please let me know how I can update the default currency to INR for now or do it from your end please.

    Thank You so much.

×
×
  • Create New...