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jwhm

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Posts posted by jwhm

    Some doubts about pricing

    in General Discussion

    Posted

    14 hours ago, Luis said:

    Hi everyone, 

    I was reviewing the new pricing structure and I have a few doubts:

    1. Active clients: is this the number of actual clients or the number of active services? If it's the former, can we disable clients to lower count?
    2. Catalogue products: do inactive products count? There are some cases where a product is no longer being sold but it cannot be deleted because it was already used.
    3. Brands: if you have multiple brands, will the limits be applied per brand or to the total number of brands? (example the starter plan has 500 monthly invoices, would it be considered as 500 invoices for each brand totaling 1000 or just 500 for both of them?).

     

    Thanks.

    I agree I am concerned. Seeing as you cannot hard delete clients for some reason, nor can you hard delete old products/services how will billing work?

    • Like 1

    Use Stripe Link

    in Billing Feature Requests

    Posted

    Can we get Stripe integration with Link?

     

    Stripe is increasing fees a lot without it. 
     

    How can I reduce card processing costs?
     
     
     
     
    		We built Link, Stripe’s one-click checkout, to help you increase conversion and reduce card processing costs. Link auto-fills payment details across hundreds of thousands of websites. You can process card payments using Link starting at 1.2% + £0.20 per transaction.
    • Like 4

    Disputes

    in Feature Requests

    Posted

    So I’m having difficulty with handling disputes as Stripe require a exportable log now to prove a customer was using the product(in the case of SaaS and hosting etc), is there any way we could get a button that exports a customers activity including logins, etc as proof they were using the service, and a section that we can export their cancellation requests etc

    • Like 3

    KYC integration w/Stripe

    in Payment Gateways

    Posted

    5 minutes ago, Adrien said:

    Thank you Seb. Do you confirm Stripe plans on getting tougher with web hosting businesses? Or business as usual if we are compliant?

    Btw, I'm new to Upmind and I love it. You've really made a great product.

    In the U.K yes, we’ve had a convo with stripe about it, and they want us to crack down on verification etc as hosting is high risk in their eyes. 

    • Like 2

    KYC integration w/Stripe

    in Payment Gateways

    Posted

    I have a Stripe account executive that we pay for, and they bring us news before the formal releases, they’ve let us know that KYC is going to become a requirement soon with high risk industries such as “Web hosting”, and other “digital services”, requiring 2FA and KYC soon to lower disputes and fraud within this industry. 

    CC system emails

    in FAQs! How do I do ...

    Posted

    20 hours ago, Seb said:

    You can see these all through logs -> email history. We put every single email there with delivery status, map it to the template that was sent, and link to the action that triggered it.

    Any idea when we’ll see BCC or any integration with Mailchimp?

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