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jwhm

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Everything posted by jwhm

  1. I agree I am concerned. Seeing as you cannot hard delete clients for some reason, nor can you hard delete old products/services how will billing work?
  2. Is it possible yet to set package/product usage limits I.e websites/ssd
  3. How do I add what I’ve created? And is it private to me, or shared with everyone?
  4. Is there a ETA on when we can create custom provision templates/modules for third party systems ourselves?
  5. Magic reply is just canned responses glorified
  6. Who’s going to see the requests in the network tab really though? Seems a bit of a waste of time to worry about.
  7. Would be nice if when we disabled support it hid the support from the navigation.
  8. Can we please get a button or tickbox to strip www from the order form for Enhance configuration? Seeing as Enhance handles the DNS the customer should only be able to put in the root hostname, not a subdomain.
  9. Can we get Stripe integration with Link? Stripe is increasing fees a lot without it. How can I reduce card processing costs? We built Link, Stripe’s one-click checkout, to help you increase conversion and reduce card processing costs. Link auto-fills payment details across hundreds of thousands of websites. You can process card payments using Link starting at 1.2% + £0.20 per transaction.
  10. jwhm

    Disputes

    So I’m having difficulty with handling disputes as Stripe require a exportable log now to prove a customer was using the product(in the case of SaaS and hosting etc), is there any way we could get a button that exports a customers activity including logins, etc as proof they were using the service, and a section that we can export their cancellation requests etc
  11. In the U.K yes, we’ve had a convo with stripe about it, and they want us to crack down on verification etc as hosting is high risk in their eyes.
  12. I will ask specifically, they mentioned about SMS verification and ID verification
  13. They want to have customers verify identity when providing data storage or hosting services, apparently, maybe this is with dispute prone businesses?
  14. I have a Stripe account executive that we pay for, and they bring us news before the formal releases, they’ve let us know that KYC is going to become a requirement soon with high risk industries such as “Web hosting”, and other “digital services”, requiring 2FA and KYC soon to lower disputes and fraud within this industry.
  15. We need KYC workflow, Stripe won’t continue working with hosting providers come January, who don’t use KYC apparently. Please can we get this workflow ASAP, including 2FA requirements?
  16. Yea 100% or remove or re order.
  17. +1 and being able to set max clients per server
  18. Then it says from £0.00 which is confusing
  19. Can two provisions run simultaneously now as a single product?
  20. Any idea when we’ll see BCC or any integration with Mailchimp?
  21. There’s no ETA on anything currently.
  22. Can we get Stripe identity integrated so that customers can retrieve their account if their email is lost,
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