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vira

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  1. Hi there, I'm afraid we don’t currently support direct file downloads. However, you can use our product notification feature to automatically send an email with a link to the files once the customer completes their payment.
  2. Hi there, We don't currently support Hungarian language, but yes I'll forward your request to our team. Thank you
  3. Hi Martin, We’ve already replied to your ticket and saw your response. Could you please check it again?
  4. Hi Martin, Could you please ensure that the integration with domain registrar is correctly configured, including the API Key and API Secret? You may refer to our guide for further steps on how to link GoDaddy with Upmind, here. If the issue persists, would you mind raising a ticket so we can further check your account? https://docs.upmind.com/docs/getting-help-from-upmind
  5. Hi there, Could you please raise a ticket so we can check further into your account? https://docs.upmind.com/docs/getting-help-from-upmind If you manually provision the domain, it will not appear in the DAC widget, as the widget is only for automatically provisioned domains.
  6. Hi Mamun, Thank you for your suggestion! I see that you’ve also added it to our feature tracker.
  7. Hi William, Currently Upmind doesn’t have direct integrations for travel agency bookings. However, you can still use Upmind for client and payment management. Bookings would need to be handled manually, as we don’t currently support automated travel-specific booking integrations. For further steps, you might want to refer to our guide here
  8. Hi there, You can customize the footer by going to Settings -> Client Area Templates, guides here. Our template engine supports plain text, HTML, and basic Twig syntax for added flexibility. For custom pages, we recently released an early alpha version of this feature. Although it’s still in development, you’ll soon be able to create pages with custom paths like /~/{custom-page-slug}, and optionally add them to the menu. Each custom page will have its own template slot for adding markdown, HTML, or an iframe. Stay tuned for more updates in Upmind monthly newsletter!
  9. Hi Haris, Yes, this is planned and already on our roadmap. You can vote for it and track its progress on our feature tracker here: https://features.upmind.com/en/p/template-layouts
  10. Hi Kautsar, We're actively working on "Headless Upmind", which will make it much easier to build and style a custom client area without needing to replicate complex business logic. We’ll keep you posted through our monthly newsletter. Thanks, Vira
  11. Hi Kautsar, Sure! You can add a new request for this in Upmind feature tracker https://features.upmind.com Thanks, Vira
  12. Hi there, Thank you for your suggestion! Please add your request to our feature tracker features.upmind.com Just a quick update: Upmind Provisioning v2 will be available soon. It will allow you to create fully custom integrations, giving you more flexibility beyond Upmind's first-party options.
  13. Hi there, Thank you for your suggestion! We encourage you to add your request to our feature tracker https://features.upmind.com/en Just for your updates: Upmind Provisioning v2 is coming soon. It will allow you to create fully custom provisioning integrations, you won't be limited by Upmind's first-party provision integrations.
  14. Elevate Your Business with Upmind! Upmind will be attending MSP Global 2024 from October 9-10, 2024, in beautiful Barcelona! Stop by booth G14 to explore our latest updates and discuss how we can help elevate your business. Enjoy exclusive perks, connect with our team, and discover new opportunities for growth. Let's chat about what's next for you and Upmind—grab a coffee or join us for a quick chat! See you in Barcelona! #MSPGlobal2024 #Upmind #HostingAutomation
  15. Unfortunately, we can’t backdate payments because our accounting is fixed, and we can’t change historical information. For example, you can’t add a payment to a month ago because it would break last month’s reporting. We recommend setting up your hosting and domain packages from the start. The "Add Existing Product and Service" feature is designed for services that have been paid for previously and allows you to continue billing them through Upmind.
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