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Posts
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Everything posted by Hivium
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Enhance & Upmind Charge Reseller per site basis
Hivium replied to Sezer's topic in Billing Feature Requests
@SezerThis is a nice feature! -
@Seb do we have any update on this feature request?
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Thanks @Seb. Looking forward to it!
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Hello Team, Currently there is no option where we can search for a particular word or sentence in the tickets or the conversation we had in tickets with the customer. Having a search option would be a helpful addition as looking through each and every ticket for something we are searching for becomes time consuming. Instead if we could search directly it would be useful.
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Custom SMTP email address issue
Hivium replied to Viswanath VB's topic in Bug Reports & Usability Feedback
Didn't know about this @Viswanath VB! This is definitely a must have! -
Hello Team, We have gone through your documentation regarding how to send bulk notifications. But we are unable to send it to a group of people who own a particular service. We had sent an email sometime back to a particular group of clients owning a particular service. But we do not seem to find that option now. What we see now is just a few options for client status, and none for selecting the product or product attribute! Could you please help us in pointing out in the right direction?
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@Seb I think Enhance has come up with the SSO a few days back when they released 8.0.0!
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Thanks, @Seb. This was much needed.
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Thank you so much! It helped!
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The UPI/QR only works for UPI and QR payments. Doesn't show up the option for Credit/Debit Cards.
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Hello @Seb, Thanks for the UPI/QR integration and prioritising it. We are now waiting for the CC/DC gateway as Stripe doesn't accept most of the Indian Debit/Credit Cards.
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That's so good to hear! Thanks @Seb
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It is better you open a ticket!
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@SebWe are really waiting for Razorpay to arrive soon now! Hope the work is progressing as expected!
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Hello Team, We have a feature in WHMCS, where the client is billed according to the usage, i.e. disk space, bandwidth, MySQL databases, Addon Domains, etc. More details here: https://docs.whmcs.com/Usage_Billing It would be good to have this feature in Upmind as well!
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Hello, I would like to suggest a feature here, we would be able to sell AWS, Google Cloud and Azure Services to our customers, and charge them accordingly for it. This is will be a postpaid billing system based on the usage of the customer. Here we can set up the services/category that we would like to sell to our customers. It can have two ways, where a. We enter the price per product (Normal Way) b. We set a margin per product (if Cloud platform charges, $100 a month, we can add 10% as a margin for that category/product and the price will be set to $110.) The price change here will be dynamic according to the services used by the client. WHMCS Modules for it: 1. AWS Billing: https://www.modulesgarden.com/aws-billing-whmcs 2. Google Cloud Billing: https://www.modulesgarden.com/google-cloud-billing-whmcs 3. Azure Billing: https://www.modulesgarden.com/microsoft-azure-billing-whmcs
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Hello Team, I would like to suggest a feature, where we can add generate quotes for our customers through Upmind. For clients, with specific requirements, it is easier for us to create a custom quote for a client according to the requirement, and then charge him accordingly if he accepts the quote.
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How do I charge for setup fees (first year)
Hivium replied to Luis's question in FAQs! How do I do ...
Hello Luis, You can do that by using product options. Just add the price as one-time instead of monthly recurring. There is still a UI issue though, where the price for monthly/yearly and one-time are not shown separately, which can cause some confusion while ordering for the customer. -
I am looking forward to this now, "orders (including upgrade and renewals)" with tax shown on a month to month basis. Will help in filing taxes easily.
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Thanks, Seb. It is showing as expected now.
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Hello Seb, Access granted and also please have a look at the following ticket as the system is having various tax related and currency symbol related issues on the "PDF invoice". Ticket #TICKET00886.
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Looking forward to Enhance Integration. Great Panel.
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Users unable to login to cPanel Servers
Hivium replied to Hivium's topic in Bug Reports & Usability Feedback
Thanks @Seb