[Synergy Wholesale Domain Provider]

I've added an issue for this to the github.

https://github.com/upmind-automation/provision-provider-domain-names/issues/16

[Domain Whois Enable Disable]

Is this domain privacy? Yes absolutely, we will add the ability to enable/disable and also to set a price for it of course. It's in the suite of domain features required.

[Checkout optimization]

Thanks - we have a lot of checkout improvements coming. Essentially our focus has been on adding wide breadths of flexible functionality. We're gradually adding in more customisations and options which let you refine the check out process and limit the functionality to make it more optimised.

[Add column in invoice list]

Yes we can definitely do this as the data is available on the list api calls we make. Will add an issue

[Dashboard tweak request]

Hi Luis

I've created an issue for this -- though we are completely redoing statistics very soon. But this should be an easy fix. It's true we designed these for $/£ etc and some currencies are way higher. For instance IDR is counted in millions!

 

[Connectivity Issues]

Platform has stabilised. Will provide further updates shortly

[Connectivity Issues]

We're investigating some connectivity issues on AWS Upmind instance at present. Will keep this thread updated

[Upmind down?!?]

Yes we intentionally haven't designed a simple application that is just some files and a database. We are talking with some larger hosting providers about running a specific deployment for them for data residency requirements, but this is still then managed by us in their own datacentres and requires a lot of kit / kubernetes clusters.

[Delete orders]

Correct yes -- it's just the actual client / invoice / transaction / order data -- no config or products

[Create new reports]

Yes we can do this and I will create a new forum channel for reports

[Delete orders]

Upmind creates proper accounting records and ledgers which can't just be deleted. If an invoice is created then that also affects accounts receivable, a deferred revenue figure etc. We may in future have a way to allow you to hard delete things but on the understanding that it would change historic accounting information.

You can full reset brand data, which removes clients/invoices/transactions.

[API Error when changing Next Renewal date]

That's an option you can set on a product - called 'Lock due date to billing cycle'. If you unselect that option it should then allow you to change the due date

[Sync Upmind BE Localazy translations]

Sure - we'll do shortly 🙂

[API Error when changing Next Renewal date]

Hi Edwin

If you take a look at the network logs in your browser you'll see the exact API error that is returned. Without logging in as you I can't see the exact reason but it's probably a condition or something that isn't valid with what is changed. We don't throw the direct API responses out to the browser toast modal as sometimes they can be a bit technical

Thanks

Seb

[Upmind down?!?]

Hi guys, we had a brief issue for around 15 minutes where intermittent API requests were being blocked at around 8.45am UK time; most requests went through fine but there were some network errors. @gavinthe issue was not related to whatever you experienced at 11.25am and we haven't seen any reports of that- if that reoccurs please raise a ticket

[New Domain Provider Priorities]

NORID also requested

[New Domain Provider Priorities]

You can track the development of these modules now in our GitHub

https://github.com/upmind-automation/provision-provider-domain-names/pull/14 -- is the latest NameCheap

[ETA on writing custom provision templates?]

You would have to push to the repo, but if you have something bespoke raise a ticket with Harry and maybe there's a way we can arrange for you to have your own provisioning.

[ETA on writing custom provision templates?]

You can do this already - https://github.com/upmind-automation

Workbench is here: https://github.com/upmind-automation/provision-workbench

 

[Open-Xchange]

That would be something you'd negotiate with Open-Exchange directly. Their setup time takes a while (in our experience)

[Open-Xchange]

We've got a proof of concept for this but their documentation is pretty awful - we're trialling it at present.

[New Domain Provider Priorities]

Yes, we've also had a request for TransIP

[Account glitch / password]

We've seen the ticket and will update you and get you in 🙂

[What has changed in the new DAC widgets?]

This version was a couple of efficiency changes and an issue where if there was a delay in getting a response it could have shown the wrong domain available which was only noticeable on super-slow or broken connections.

Big DAC changes will come with the widget updates soon which use web components and also then are multi-lingual etc.

[Stripe Documentation Issue]

Thanks @gavin - Updated!