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Seb

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Everything posted by Seb

  1. Thanks - we have a lot of checkout improvements coming. Essentially our focus has been on adding wide breadths of flexible functionality. We're gradually adding in more customisations and options which let you refine the check out process and limit the functionality to make it more optimised.
  2. Yes we can definitely do this as the data is available on the list api calls we make. Will add an issue
  3. Hi Luis I've created an issue for this -- though we are completely redoing statistics very soon. But this should be an easy fix. It's true we designed these for $/£ etc and some currencies are way higher. For instance IDR is counted in millions!
  4. Platform has stabilised. Will provide further updates shortly
  5. We're investigating some connectivity issues on AWS Upmind instance at present. Will keep this thread updated
  6. Yes we intentionally haven't designed a simple application that is just some files and a database. We are talking with some larger hosting providers about running a specific deployment for them for data residency requirements, but this is still then managed by us in their own datacentres and requires a lot of kit / kubernetes clusters.
  7. Correct yes -- it's just the actual client / invoice / transaction / order data -- no config or products
  8. Yes we can do this and I will create a new forum channel for reports
  9. Upmind creates proper accounting records and ledgers which can't just be deleted. If an invoice is created then that also affects accounts receivable, a deferred revenue figure etc. We may in future have a way to allow you to hard delete things but on the understanding that it would change historic accounting information. You can full reset brand data, which removes clients/invoices/transactions.
  10. That's an option you can set on a product - called 'Lock due date to billing cycle'. If you unselect that option it should then allow you to change the due date
  11. Hi Edwin If you take a look at the network logs in your browser you'll see the exact API error that is returned. Without logging in as you I can't see the exact reason but it's probably a condition or something that isn't valid with what is changed. We don't throw the direct API responses out to the browser toast modal as sometimes they can be a bit technical Thanks Seb
  12. Hi guys, we had a brief issue for around 15 minutes where intermittent API requests were being blocked at around 8.45am UK time; most requests went through fine but there were some network errors. @gavinthe issue was not related to whatever you experienced at 11.25am and we haven't seen any reports of that- if that reoccurs please raise a ticket
  13. You can track the development of these modules now in our GitHub https://github.com/upmind-automation/provision-provider-domain-names/pull/14 -- is the latest NameCheap
  14. You would have to push to the repo, but if you have something bespoke raise a ticket with Harry and maybe there's a way we can arrange for you to have your own provisioning.
  15. You can do this already - https://github.com/upmind-automation Workbench is here: https://github.com/upmind-automation/provision-workbench
  16. That would be something you'd negotiate with Open-Exchange directly. Their setup time takes a while (in our experience)
  17. We've got a proof of concept for this but their documentation is pretty awful - we're trialling it at present.
  18. Yes, we've also had a request for TransIP
  19. We've seen the ticket and will update you and get you in 🙂
  20. This version was a couple of efficiency changes and an issue where if there was a delay in getting a response it could have shown the wrong domain available which was only noticeable on super-slow or broken connections. Big DAC changes will come with the widget updates soon which use web components and also then are multi-lingual etc.
  21. On emails it can be disabled just by unchecking the tick box to not send attachments I'll create an issue so we can disable PDF invoices.
  22. I've added a few ticks and a few dates now where things are coming out. We release lots ands lots of updates but obviously they are in many directions and not necessarily in the areas where everyone wants to us to focus. For some people, specific integrations are important and for others they need a specific gateway, or a specific feature. We've spent a lot of time working on translations and internationality, which again isn't really visible to someone who wants a specific feature but is very important to others. We have a list of ~1000 feature requests in the roadmap so there's always going to be some people unhappy with what we're prioritising unfortunately. WHMCS is 20 years old and we're not going to match them feature-for-feature for a while, but we're quite a different product and we have a very solid idea of what we need to prioritise. At present we are working on Revenue reports for proper GAAP/IFRS standard revenue recognition reporting Widget ecosystem (to embed various widgets on frontend sites and enable those widgets to talk to each other - so for example plan cards / baskets etc) Date updates globally KYC integration and Fraud tools Import and seeding of demo data (leading to 'quick configuration') PayPal subscriptions ARR daily reporting (so you see how you have increased or decreased ARR each day) We're about to push the open source domain integrations live at which point we've got someone finishing up the last of the domain integrations Direct ICANN support so you can use Upmind for ICANN accreditation. Virtualisation supplier support (e.g. Proxmox, Solus, Virtualizor) Usage billing
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