ThinkTech Hosting

It’s been over 24 hours since I posted about this issue. Manually applied promotion codes do work. Automatically applied promotion codes are not working. I followed the directions from Upmind Youtube video related to setting up promotion codes for free domains for purchased hosting packages. I also read through the documentation related to promotion codes. Products in the catalog display the discounted price and percentage. When added to the cart, the promotion code is not being applied automatically. In the setup for each promotion the choice “Auto apply promotion” is set to yes. Settings >> Business Settings >> yes- auto-apply promotions is also set. Am I the only person experiencing this issue? I also opened a support ticket, but I’ve had no reply and no suggestions.

I have setup several promotions for Domains & Hosting plans. Prices displayed in the product catalog display the discounted price & the percent discount. But when added to the cart, the cart displays the full price only. Settings >> Business Settings >> yes- auto-apply promotions is set. What might I be missing?

I have setup several promotions for Domains & Hosting plans. Prices displayed in the product catalog display the discounted price & the percent discount. But when added to the cart, the cart displays the full price only. Settings >> Business Settings >> yes- auto-apply promotions is set. What might I be missing?

Thank you Luis! Your suggestion is working! I will check the other customer facing content to see if this works site-wide. Thank you all for your input and help.

Thank you Seb. I understand, and I appreciate everyone’s efforts as Upmind moves forward. I know that this logo situation will improve. But we are launching soon, and I am concerned that a formal solution will take more time than we have. I liked the work around that silentwarrior proposed, but we were not able to get it to work. It would have been a simple and elegant solution for us.

Thank you for the suggestion. Wasn't able to get this to work. We'll consider Upmind again sometime in the future.

That is a usable workaround. Did you add the CSS to the default footer template?

We have been looking for a viable WHMCS replacement for our hosting business, and we are really pleased with the look, functionality, and roadmap for Upmind. We were not initially keen on adopting an SaaS model to perform billing, sales and automation, but we have warmed up to the idea with few reservations. We are, however, troubled by one very obvious design flaw. I hate to use the word “flaw”, but the nature of the design can’t easily be described any other way. I am speaking of the area of the UI where we are to apply our logo/brand, that uniquely identifies us as a business, company or corporation seeking to establish a recognition and bond with our clients and customers. A significant percentage of logos/brands are horizontal in format, yet Upmind has made it impossible for us to use our current logos/brands, instead, forcing businesses to redesign that which makes them unique, to fit with the confines of a basic square. I understand that Upmind is working on changing this. My question is; When will we finally see this fundamental UI functionality in what appears to be a near flawless competitor to WHMCS?