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norservers

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  • Birthday 03/06/1982

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  1. This would be nice. To add to this, it would be nice if it would also be based on active clients which has a active subscription or a active service. Also one for inactive clients which has no active services or subscriptions. Could be a good way to get information to track and to make a mailing list for inactive clients with no active products.
  2. Thank you. Was this a bug, or did i actually do something wrong when trying to delete it? Nice to know if it was an error on my end, until next time.
  3. Hello. When i first started with Upmind i setup two payment providers. One offline and one PayPal account. This offline payment, not only does it enable it self after a while even if i've disabled it many times before, buti can't get rid of it. When i try to delete it i get this message "This gateway is being used by some of your brands!" How can i delete it? Is it linked to some of my products? If so, where can i see the products it's linked to so i can remove it? I would like to add a different payment method instead. Thanks
  4. Well, that sounds great. Let's hope it comes soon. Thanks once more.
  5. Currently, from what i have tested, is that Account credit works only with real money. If i want to give account credits to a customer, for whatever reason, i actually have to pay for it. It would nice to have a secondary option for the company, to hand out "fake" money which can be used by a customer to pay for services or to partially pay for them, but it would work the same as Account credit. Instead of real money it would be nice for this option to work as a Fixed amount discount instead, just like a promotion, but available for a customer in the Account Credit. So, when a customer receives Account credit from the company, let's say in the middle of a month, this "fake" money, or discount would be used first when renewing a service. Just like Account credit. Thanks.
  6. I hope i've configured the domain availability checker widget correctly. .com doesn't show as unavailable or taken when searched for. It shows as available if available tho. My other domains works fine, only .com that doesn't. Also, will it be possible to change the general grapical design for the widget in the future? The design doesn't really fit with all background colors and pages. Also, load more doesn't load more domains. Thanks.
  7. Norwegian Back End translation is pretty much completed. When it comes to the Front End i see thousands of phrases that should be easy to translate automatically. Now, i don't know how localzy does all of this, but is there a way for you guys at Upmind to have these automatically translated? I mean, words like Inherited, Info, Insights, Invoice are only a few examples of words that are easy to translate, and which should exist in localzy database (if that's a thing). It would be easier and quicker for me to browse through to check for errors than to manually translate simple words. But, like i said i don't know how Localzy handles all of this. But i know that translating every phrase manually will take a long time. Also, is it possible to have access to the Norwegian translation on my upmind account, so i can activate it and do some testing? There are some words that doesn't make sense and it has to be looked at with context within specific areas. Thanks.
  8. Nope. The product is based on a monthly subscription, and changing this to manual by a client shouldn't be possible in the first place, right? I mean, the product should be cancelled/deactivated if this was the case? Either way there's no notifications that the client has made a cancellation request of the product, and there has not been any cancellation of the product by any staff either. I'l create a ticket.
  9. I have a client which are subscribing to a specific product. I altered the pricing for the product in the middle of the month. The client received a bill with $0.00 USD which covered the costs to the next billing date. The due date was yesterday. It doesn't seem that when i alter the price and re-issue the contract when the subscription is active, that the subscription is active any more. I mean, the product doesn't get de-activated, but the client doesn't get a new bill at due date. By looking in the dashboard the invoice was not created yesterday and i had to do this manually today. There was no overdue notification in the dashboard either. Neither can i find an invoice in the clients dashboard. In the logs i find this "Error issuing next contract invoice.", but it doesn't make any sense to me. The recurring invoices has been working well until i changed the price. What happened?
  10. When creating an email template one has the option to send a test email, which is nice. Currently i'm splitting up the emails sent on a newly purchased product to multiple emails sent. Ex. Email & DNS information in one mail and Web Hosting & domain information in another. So, from one product there's going to be 2-3 emails sent when a product is purchased. Maybe a good future request would be to have the ability to "Send Test Email" from the entire product, so one could test all emails linked to a specific product at the same time. My current method to test if everything works is to purchase a product with a test account and with a 100% discount, which takes some time to be honest. If there's an easier way to test emails sent to a product like this, please give me a heads up.
  11. Yeah. I've done this. I got it to work. What threw me off in the first place was that i couldn't sellect a trigger (When this template should be triggered?) and it was greyed out when creating a template, which made me think i did something wrong and i started to look at other settings for quite some time. I had to re-enter the template and then i could sellect a trigger for the template. Maybe a bug? I don't know, it happens everytime i create new templates. Thanks tho.
  12. Did this future get implemented yet? The forum is getting quite populated and i can't really find much information about this request other places. Thanks.
  13. Hello. I'm in the process of adding all my webhosting plans and domains to Upmind. I've internally tested purchasing webhosting packages and i've noticed that there's not any default email templates for webhosting or domains when payment has been made. There's only a cancellation email sent to my test email. Even after reading the documentations, the email templates and triggers are a bit overwhelming since i have very little experience with them. I want to expand my experience regarding these templates. To achieve this i could some help. Could i get some help to setup email templates and triggers for when a domain, webhosting is ordered and with order confirmation, so they are sent to the customer appropriately. These should obviously contain login information and other related information to be able to gain access to the newly created products. Thanks.
  14. Hooks don't need translation, right? eg. "account_created_hook" - Account created by {actor} - Just want to make sure so i can differentiate hooks if they are translated by mistake automatically.
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